We are looking for a senior delivery leader to take on a dual role as both the strategic owner of the Project Management Office (PMO) function and a hands-on leader for critical delivery programs, especially in mobile and digital application development. This position combines enterprise-level PMO leadership with direct accountability for delivery, ensuring governance, standards, and frameworks are not only established but actively applied to achieve predictable, high-quality outcomes for clients. The ideal candidate will be comfortable setting strategy while also engaging directly in execution to drive excellence.
Key Responsibilities
PMO Leadership & Governance: Establish, develop, and lead the PMO with a focus on mobile and digital delivery. Define and implement standardized delivery frameworks, governance models, and KPIs. Manage the entire project management and development teams, ensuring alignment of project execution with organizational strategy. Promote consistent adoption of Agile, Scrum, and hybrid methodologies across teams. Build PMO capabilities including tooling, templates, reporting standards, and best practices.
Program & Delivery Ownership: Take direct ownership of key client programs and high-impact projects. Oversee end-to-end delivery for iOS, Android, and cross-platform applications. Ensure accurate planning, estimation, scheduling, and execution. Actively manage risks, dependencies, and scope changes, intervening as needed to unblock teams and stabilize deliveries.
Portfolio & Resource Management: Own portfolio-level planning and manage delivery priorities. Lead capacity planning and resource allocation across multiple projects. Balance utilization, cost efficiency, and delivery quality. Collaborate closely with engineering and leadership teams to scale delivery operations effectively.
Performance, Reporting & Analytics: Define and track delivery KPIs such as schedule, cost, quality, productivity, and margin. Implement data-driven performance dashboards using tools like JIRA and Confluence. Provide executive-level visibility into portfolio health, risks, and forecasts, using insights to drive continuous improvement in delivery predictability and efficiency.
Stakeholder & Client Leadership: Act as a senior escalation point for clients and internal teams. Lead executive-level client communications, governance forums, and steering committees. Manage client expectations with transparency and confidence, building long-term trust through consistent delivery excellence.
Risk, Quality & Compliance: Establish and enforce risk management practices tailored to mobile application development. Ensure compliance with internal standards, contractual obligations, and industry best practices. Drive quality assurance throughout the delivery lifecycle and proactively address delivery threats with corrective actions.
Continuous Improvement & Capability Building: Foster a culture of accountability, continuous improvement, and delivery ownership. Introduce modern delivery tools, automation, and reporting mechanisms. Capture and institutionalize lessons learned across the PMO and delivery teams. Coach project managers and delivery leads to elevate overall maturity.
Required Qualifications
Education: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field is required. A Master’s degree such as an MBA is preferred.
Experience: 8–12+ years in project, program, or delivery management roles, with 4–6+ years in PMO leadership or senior delivery roles. Proven experience delivering mobile and digital applications at scale.
Core Competencies: Strong strategic PMO leadership combined with an execution mindset, excellent delivery and program ownership skills, executive presence, stakeholder management, and data-driven decision-making. Deep understanding of mobile delivery models and the ability to operate across strategy, operations, and execution.
Technical & Methodological Expertise: Proficiency with tools such as JIRA, Confluence, MS Project, Azure DevOps, Asana, and Trello. Familiarity with Agile, Scrum, SAFe, hybrid, and waterfall methodologies. Experience with iOS, Android, Flutter, React Native platforms, and knowledge of cloud-native environments and CI/CD pipelines.
Preferred Qualifications
Certifications such as PMP, PgMP, PMI-ACP, CSM, or SAFe are highly desirable. Experience working in enterprise or multi-client delivery environments and exposure to digital transformation or scale-up delivery models will be an advantage.
Work Location: This is an in-person role.
Candidates will be expected to demonstrate their ability to manage multiple projects within deadlines, handle delivery delays effectively, and communicate with executive stakeholders. Experience in client escalation management and transparent reporting is essential.