The UNDP Pakistan Rule of Law Programme seeks an ICT / Digital Justice Analyst to provide specialized technical support for digital justice initiatives and ICT systems within justice and security institutions. The role focuses on advancing digital transformation efforts, including virtual courts, case management systems, data governance, and technology-enabled service delivery. The Analyst will collaborate closely with government counterparts, judicial bodies, ICT units, and service providers to ensure sustainable, user-centered, and interoperable digital solutions that enhance access to justice, particularly for women and marginalized groups across Khyber Pakhtunkhwa, Balochistan, and Islamabad Capital Territory.
Key Responsibilities
- Provide technical support for the design, implementation, and monitoring of digital justice and ICT solutions, including assessments of existing infrastructure and translating operational needs into technical requirements.
- Support the preparation and review of system architecture, functional specifications, and implementation plans, promoting scalable and context-appropriate digital tools.
- Assist in procurement processes by preparing technical documentation, evaluating ICT proposals, coordinating with vendors, and ensuring quality assurance through system testing and deployment.
- Advise on interoperability, data governance, information security, and responsible technology use, including data privacy, backup, and business continuity measures.
- Coordinate user acceptance testing, system deployment, institutional adoption, and capacity development to ensure effective integration and sustainability of digital systems.
- Facilitate technical coordination among ICT units, justice-sector institutions, government counterparts, and service providers to align digital interventions with institutional needs.
- Monitor implementation progress, review technical deliverables, contribute to reporting, and capture lessons learned to inform continuous improvement.
- Provide oversight and technical guidance to consultants and service providers engaged in specialized ICT assignments.
Required Qualifications
- Advanced university degree (Master’s or equivalent) in Information Technology, Computer Science, Information Systems, Software Engineering, Data Science, Digital Transformation, or a related field. Alternatively, a Bachelor’s degree with at least two years of relevant professional experience.
- For candidates with a Master’s degree, professional work experience is not mandatory; however, Bachelor’s degree holders must have a minimum of two years’ experience in ICT systems, digital transformation, or related areas.
- Fluency in English and Urdu at a working level is required.
Preferred Qualifications and Benefits
- Experience supporting the design, implementation, and management of ICT or digital systems, particularly in government or public-sector contexts.
- Knowledge of ICT infrastructure, system integration, interoperability standards, APIs, and information security principles.
- Familiarity with digital justice platforms such as e-Courts, virtual courts, and case-management systems is highly advantageous.
- Skills in preparing technical specifications, procurement documentation, system testing, and quality assurance.
- Experience coordinating ICT consultants, software developers, and service providers.
- Understanding of data protection, access controls, backup strategies, and business continuity.
- Awareness of emerging technologies including data analytics and responsible AI applications relevant to justice-sector efficiency.
- Knowledge of inclusive, accessible, and user-centered digital design, considering barriers faced by women, persons with disabilities, and vulnerable groups.
- Prior experience working with justice and security institutions, UNDP, UN agencies, or international development organizations is an asset.
- Strong stakeholder coordination and communication skills.
- Relevant professional certifications or specialized training in ICT, cybersecurity, cloud technologies, digital transformation, or project management are advantageous.
UNDP is committed to diversity, inclusion, and equal opportunity, encouraging qualified candidates from all backgrounds to apply. The organization maintains a strict policy against harassment, exploitation, and abuse of authority. Selected candidates will undergo relevant checks and are expected to uphold UNDP’s ethical standards. The position is based in Islamabad with travel to program sites in Khyber Pakhtunkhwa and Balochistan. UNDP reserves the right to select multiple candidates and retain applications for similar roles. Candidates are encouraged to use AI responsibly during the recruitment process.