Project Manager – Shopify E-commerce (Design & Development)

We are seeking a highly experienced Project Manager to take full ownership of Shopify e-commerce web design and development projects from start to finish. This senior-level role requires a deep understanding of UI/UX design principles and Shopify Liquid development, combined with the ability to manage project execution and client relationships confidently. This position demands leadership, decision-making, and accountability rather than simple coordination.

Key Responsibilities

End-to-End Project Ownership
Lead Shopify e-commerce projects including redesigns, conversion rate optimization (CRO) initiatives, and custom development from discovery through launch. Define clear scopes, milestones, timelines, and deliverables. Ensure projects are completed on time, within scope, and meet high-quality standards. Proactively identify and resolve risks, dependencies, and scope creep.

UI/UX & Design Oversight
Review UI/UX designs to ensure usability, conversion optimization, and development feasibility. Collaborate closely with designers to guarantee designs are scalable and execution-ready. Maintain consistency across layouts, components, and user flows. Challenge design decisions that may negatively impact performance or user experience.

Shopify Development Oversight
Supervise Shopify Liquid development, theme customization, and custom feature implementation. Review development work for performance, code structure, and adherence to Shopify best practices. Promote efficient use of custom code to minimize reliance on paid apps. Validate integrations such as payments, shipping, analytics, and third-party tools.

Client Communication & Relationship Management
Serve as the primary client contact throughout the project lifecycle. Maintain regular communication, provide transparent updates, and manage client expectations effectively. Translate technical and design concepts into clear, client-friendly language. Handle feedback, revisions, and challenging conversations professionally.

Team Leadership & Internal Coordination
Act as the liaison between designers, developers, QA, sales, and stakeholders. Facilitate sprint planning, daily stand-ups, progress reviews, and delivery checkpoints. Ensure clear documentation, accountability, and task ownership. Drive teams to meet deadlines without compromising quality.

QA, Launch & Post-Launch
Own quality assurance across responsiveness, design accuracy, performance, and functionality. Oversee user acceptance testing (UAT), launch readiness, and final approvals. Ensure smooth handover and alignment on post-launch support.

Required Qualifications
- Minimum 5 years managing Shopify e-commerce web design and development projects.
- Strong working knowledge of Shopify Liquid, theme architecture, and the Shopify ecosystem.
- Solid understanding of UI/UX design principles, CRO, and e-commerce user behavior.
- Proven experience managing clients directly and confidently.
- Excellent spoken and written English communication skills.
- Experience handling multiple projects simultaneously within an agency environment.
- Strong organizational, decision-making, and leadership abilities.

Preferred Qualifications and Additional Information
This role is ideal for candidates with hands-on experience collaborating closely with both designers and Shopify developers. A deep understanding of conversion-focused e-commerce beyond just timelines and task management is essential. Candidates must demonstrate full ownership and accountability for project outcomes and be comfortable challenging teams when standards are not met. The ability to manage clients independently without escalation or hand-holding is critical.

This position is not suitable for junior or mid-level project managers, those lacking real Shopify or UI/UX experience, or individuals who prefer task tracking over ownership and decision-making.

Hiring Process
Our structured, multi-stage hiring process is designed to identify true experts. Applications are reviewed based on relevant Shopify, UI/UX, and leadership experience. Shortlisted candidates will complete a detailed job application form to assess experience depth, decision-making, and communication clarity. Successful applicants proceed to a Capability Evaluation Session, followed by a Role Evaluation Session. Final candidates will be interviewed to assess leadership maturity, ownership mindset, client management skills, and long-term fit. Only candidates who pass all stages will be offered the role.