Project Manager CBT

This role involves leading and coordinating the rollout of MVP-II across multiple international locations within the banking and financial services sector. The successful candidate will manage project governance, planning, and execution while ensuring alignment with business objectives and timelines. They will work closely with cross-functional teams, including business, technology, operations, and vendors, to drive deployment readiness, production stability, and post-implementation support. Strong stakeholder management, risk mitigation, and quality assurance are critical to the role, alongside providing regular updates and reports to senior leadership.

Key Responsibilities

Project Governance & Planning:
Develop and maintain detailed project plans, schedules, and deployment roadmaps for the MVP-II rollout. Coordinate with business units, technology teams, operations, vendors, and international stakeholders to ensure timely execution of project tasks. Track milestones, dependencies, risks, and issues, proactively resolving or escalating them as necessary. Facilitate governance meetings and deliver regular status updates to senior management.

International Rollout Management:
Support pilot and cluster implementation activities across international locations. Monitor deployment readiness, cutover activities, and post-go-live support plans to ensure smooth transitions. Align rollout activities with approved project timelines and business goals. Coordinate testing, deployment, and transition-to-support efforts effectively.

Production Stability & Support Oversight:
Monitor production incidents, service disruptions, and operational risks following implementation. Collaborate with support teams to ensure timely resolution of production issues. Track service stability KPIs, system availability, and overall operational performance. Lead root cause analysis and ensure closure of corrective and preventive actions.

Stakeholder Management & Reporting:
Act as the central coordination point between project teams, business stakeholders, and leadership. Prepare executive dashboards, project status reports, risk registers, and management presentations. Communicate project progress, challenges, and mitigation plans in a timely manner.

Risk, Compliance & Quality Assurance:
Maintain comprehensive risk and issue logs with effective mitigation strategies. Ensure compliance with organizational project governance standards and change management processes. Monitor quality deliverables and enforce adherence to deployment and support best practices.

Required Qualifications

- Bachelor’s or Master’s degree in Business Administration, Project Management, or a related field.
- Professional certifications such as PMP, PgMP, or equivalent are preferred.
- Minimum of 10 years’ experience in project management, focusing on large-scale transformation programs within banking or financial services.
- At least 5 years of direct experience working within a bank or financial institution.
- Strong expertise in PMO functions, project coordination, and governance.
- Proficiency in project management tools such as MS Project, Jira, Azure DevOps, or equivalents.
- Excellent stakeholder management, communication, and presentation skills.
- Strong analytical, organizational, and problem-solving abilities.

Preferred Qualifications and Additional Competencies

- Experience developing and executing communication frameworks and training programs.
- Proven ability to work effectively in fast-paced, dynamic environments with multiple stakeholders and competing priorities.
- Good facilitation skills and familiarity with technology services and delivery, preferably within financial services.
- Demonstrated capability in managing risk, compliance, and quality assurance within complex projects.

This position offers the opportunity to lead critical international rollout initiatives and contribute to the stability and success of transformative banking technology programs.