This role involves managing and coordinating the rollout of the MVP-II project across multiple international locations, ensuring smooth deployment and ongoing production stability. The position requires close collaboration with business units, technology teams, operations, vendors, and global stakeholders to maintain detailed project plans and schedules. The successful candidate will oversee project governance, track milestones, risks, and issues, and provide regular updates to senior management. Additionally, the role includes supporting pilot and cluster implementations, monitoring production stability, and facilitating root cause analysis to drive continuous improvement.
Key Responsibilities
- Develop and maintain comprehensive project plans, schedules, and deployment roadmaps for the MVP-II rollout.
- Coordinate with cross-functional teams including business, technology, operations, vendors, and international stakeholders to ensure timely execution of project tasks.
- Track project milestones, dependencies, risks, and issues, proactively managing resolutions and escalating when necessary.
- Facilitate project governance meetings and deliver regular status updates to senior leadership.
- Support pilot and cluster B implementation activities across international locations, ensuring deployment readiness and alignment with project timelines.
- Oversee cutover activities and post-go-live support plans, coordinating testing, deployment, and transition-to-support processes.
- Monitor production incidents, service disruptions, and operational risks post-implementation, working closely with support teams to resolve issues promptly.
- Track service stability KPIs, system availability, and operational performance metrics.
- Lead root cause analysis efforts and ensure closure of corrective and preventive actions.
- Act as a central liaison between project teams, business stakeholders, and leadership to facilitate clear communication.
- Prepare executive dashboards, project status reports, risk registers, and management presentations.
- Maintain project risk and issue logs, ensuring effective mitigation strategies are in place.
- Ensure compliance with organizational project governance standards and change management procedures.
- Monitor quality of deliverables and adherence to deployment and support best practices.
Required Qualifications
- Proven experience in PMO and project coordination roles, preferably within banking or financial technology sectors.
- Strong understanding of system implementation, rollout management, and production support processes.
- Excellent stakeholder management and communication skills, capable of engaging with diverse teams and senior leadership.
- Demonstrated expertise in project governance, reporting, risk management, and issue tracking.
- Proficiency with project management tools such as MS Project, Jira, Azure DevOps, or equivalent platforms.
- Strong analytical, organizational, and problem-solving abilities.
Preferred Qualifications and Benefits
- Experience working in international project environments and managing cross-border deployments.
- Familiarity with change management frameworks and quality assurance methodologies.
- Opportunity to work in a dynamic, global setting with exposure to cutting-edge financial technology projects.
- Collaborative work culture focused on continuous improvement and professional development.
Key Deliverables
- MVP-II rollout plans and tracking reports.
- Project governance dashboards.
- Risk and issue registers.
- Deployment readiness assessments.
- Executive status reports.
- Production stability and support monitoring reports.
- Post-implementation review documentation.
This position offers the chance to play a pivotal role in a complex, multi-location project, ensuring successful delivery and sustained operational excellence.