Project Manager (Transactional HR Services)

The Project Manager (Transactional HR Services) will lead HR service delivery projects that enhance operational excellence, strengthen client relationships, and provide high-quality, people-centered solutions within a dynamic international setting. This role involves managing daily operations and ensuring timely, compliant, and client-focused HR service delivery aligned with organizational policies and contractual commitments. The incumbent will oversee project outputs, balancing time, cost, scope, quality, risk, and benefits, while collaborating closely with internal teams and external partners to support UNOPS’ mission in Pakistan and contribute to sustainable development goals.

Key Responsibilities

- Develop, implement, and regularly update the project implementation plan, including setting milestones and managing project progress within agreed tolerances.
- Embed sustainability considerations such as social, gender, environmental, and economic factors throughout the project lifecycle.
- Manage the delivery of transactional HR services, ensuring compliance with organizational standards and timely execution.
- Collaborate with technical teams to align project activities with HR policies and procedures.
- Liaise with external suppliers to guarantee quality and timely delivery of project outputs.
- Monitor project performance, control variances, manage changes, and initiate corrective actions as needed.
- Identify risks and advise senior management on mitigation strategies to maximize benefits for partners and stakeholders.
- Maintain compliance with organizational policies, confidentiality requirements, and applicable local and international laws.
- Prepare and manage project documentation, reporting obligations, and financial compliance in line with UNOPS standards.
- Support audit activities by coordinating preparation, facilitating audits, and addressing recommendations.
- Monitor key service delivery indicators, track project results, and prepare regular project and financial reports.
- Develop and implement stakeholder engagement strategies, ensuring effective communication and collaboration with project boards, clients, and other stakeholders.
- Coordinate quality assurance activities, including reviews of project documents and deliverables, and interface with procurement to maintain supplier quality standards.
- Foster a learning environment by encouraging knowledge sharing, contributing to process improvements, and staying updated on best practices in HR and project management.
- Organize and lead the project team, define roles and responsibilities, conduct performance reviews, and promote diversity and gender parity.
- Ensure the safety and security of project personnel in compliance with UN Department of Safety and Security standards.

Required Qualifications

- Bachelor’s degree or equivalent in human resources, business administration, project management, development, or a related field with at least 4 years of relevant experience; OR a Master’s degree or equivalent with a minimum of 2 years of relevant experience.
- Proven experience in project management related to HR processes or services, HR operations, or business partnering.
- Demonstrated experience in HR service delivery and project planning and implementation.
- Strong capability in managing multiple internal and external stakeholders.
- Experience in leading and managing teams effectively.

Preferred Qualifications

- Professional certification in Human Resource Management (HRM) recognized nationally or globally.
- Project management certification such as PRINCE2, PMI, or membership in a recognized project management body.
- Familiarity with project management software tools.
- Experience leveraging automation, artificial intelligence, or data visualization tools to enhance operational processes.

This role offers the opportunity to contribute to impactful projects that support sustainable development and strengthen institutional capacity in a complex international environment. The successful candidate will be part of a collaborative team committed to excellence, innovation, and continuous improvement in HR service delivery.