The Project Manager (Transactional HR Services) will lead the delivery and management of transactional HR service projects for UNOPS partners in Pakistan. This role focuses on ensuring timely, client-centered, and compliant HR service delivery aligned with organizational standards and contractual commitments. The position involves managing multidisciplinary teams, coordinating with diverse stakeholders, and driving continuous improvement through innovation, process optimization, and technology use. The role offers the opportunity to work within a dynamic international environment supporting UNOPS operations across multiple countries in the Asia Pacific and South Asia regions, contributing to sustainable development goals and strengthening partnerships with governments and UN agencies.
Key Responsibilities
- Develop, implement, and update project plans, embedding sustainability, social, gender, environmental, and economic considerations throughout the project lifecycle.
- Manage HR service delivery to ensure quality, timeliness, compliance, and alignment with organizational policies and client expectations.
- Collaborate with technical teams and external suppliers to maintain high standards and timely delivery of project outputs.
- Monitor project progress, manage risks, control variances, and initiate corrective actions as necessary.
- Maintain project documentation, ensure adherence to local and international regulations, and comply with UNOPS financial and ethical standards.
- Prepare and submit regular project and financial reports, monitor key performance indicators, and evaluate operational efficiency.
- Develop and implement stakeholder engagement strategies, ensuring effective communication and relationship management with project boards, clients, and partners.
- Coordinate quality assurance activities, including audits and reviews of project deliverables and processes.
- Foster a learning environment by encouraging knowledge sharing, contributing to process improvements, and staying updated on HR and project management best practices.
- Lead, motivate, and manage the project team, ensuring clear roles, performance management, recruitment, training, and adherence to safety and security standards.
Required Qualifications
- Bachelor’s degree (or equivalent) in human resources, business administration, project management, development, or related fields with a minimum of 4 years relevant experience; or a Master’s degree with at least 2 years relevant experience.
- Proven experience in project management related to HR processes or services, HR operations, or business partnering.
- Demonstrated ability in project planning, implementation, and managing multiple internal and external stakeholders.
- Experience leading or managing teams.
- Fluency in English and Urdu is required.
Preferred Qualifications and Benefits
- Professional certification in Human Resource Management (HRM) is an asset.
- Certification or membership in recognized project management methodologies (e.g., PRINCE2, PMI) is desirable.
- Familiarity with project management software and tools is preferred.
- Experience leveraging automation, AI, or data visualization tools to enhance operational processes is an advantage.
UNOPS is committed to diversity, inclusion, and equal opportunity. The organization fosters an inclusive work environment that respects all individuals regardless of nationality, culture, gender identity, or ability. UNOPS maintains a strict zero-tolerance policy against sexual exploitation, abuse, harassment, and discrimination, with thorough background checks conducted for all final candidates. The position is based in Islamabad, Pakistan, with a mid-level ICS 09 classification under a regular contract. The role supports UNOPS’ mission to deliver sustainable development solutions across the Asia Pacific and South Asia regions through effective, client-focused HR service delivery.