Moneywize is seeking a detail-oriented and highly communicative Property Management Executive to join our expanding UK property management support team. Based in Lahore, Pakistan, this on-site role operates during UK business hours. The successful candidate will be responsible for overseeing day-to-day portfolio operations, managing tenant and landlord relations, and coordinating maintenance activities for UK-based properties. This position requires strong organizational skills and a thorough understanding of UK residential lettings and compliance standards.
Key Responsibilities
Tenant & Landlord Communication: Serve as the primary contact for UK tenants, landlords, and contractors. Manage enquiries professionally via phone and email, ensuring timely and clear communication.
Maintenance & Repair Coordination: Receive, log, and assign maintenance requests. Coordinate with UK-based contractors to schedule repairs, review quotes, and monitor job progress until completion.
Rent Arrears & Tenancy Management: Track rent collection, issue payment reminders, manage tenancy renewals, and oversee end-of-tenancy check-outs and deposit returns.
Compliance & Inspections: Ensure all managed properties comply with UK statutory regulations, including gas safety certificates (CP12), Electrical Installation Condition Reports (EICR), Energy Performance Certificates (EPC), and Houses in Multiple Occupation (HMO) licensing.
Administrative Operations: Maintain accurate records using property management software, prepare Assured Shorthold Tenancy (AST) agreements, and update client logs daily to support smooth operations.
Required Qualifications
Experience: 2 to 4 years of experience in UK property management, lettings administration, or real estate back-office operations.
UK Market Knowledge: Strong understanding of UK residential lettings procedures, AST agreements, and safety compliance requirements.
Communication Skills: Excellent verbal and written communication skills in UK English, with polished telephone etiquette.
Software Proficiency: Familiarity with property management software and Microsoft Office Suite.
Soft Skills: Exceptional problem-solving abilities, meticulous attention to detail, and the capacity to handle challenging customer interactions diplomatically.
Preferred Qualifications and Benefits
Moneywize offers a competitive salary package commensurate with experience, along with clear career progression opportunities within a growing international team. Employees enjoy paid annual leave, public holidays, and a performance-based annual bonus. The company fosters a professional and collaborative office culture, supporting personal and professional growth.
This role requires working on-site in Lahore during UK business hours to ensure seamless communication with UK clients and contractors. If you are a motivated property management professional with a strong grasp of UK lettings and compliance, this is an excellent opportunity to join a dynamic and expanding team.