Property Operations Coordinator

Advanced Asset Management (AAM Living) is a technology-driven property and asset management company focused on delivering data-backed solutions across Texas. We specialize in enhancing occupancy rates, streamlining operations, accelerating turnover, and fostering exceptional resident experiences. Our diverse portfolio includes multifamily, affordable housing, build-to-rent, and community-oriented living spaces, where operational excellence directly supports financial success. As a modern, people-centric organization, we prioritize efficiency, transparency, and continuous improvement. We are currently seeking a dedicated Property Operations Coordinator to support the management of over 400 residential units remotely, working U.S. Central Time hours.

Key Responsibilities

- Oversee property management workflows from application processing and leasing through move-ins, resident services, lease renewals, and move-outs.
- Collaborate closely with property managers, leasing teams, maintenance personnel, residents, and vendors to address and resolve operational challenges.
- Monitor outstanding tasks, follow up on delays, and ensure timely completion of all activities.
- Maintain precise records and documentation within property management systems.
- Adhere to established procedures while proactively identifying opportunities to enhance workflows and reduce turnaround times.
- Manage multiple competing priorities across a large portfolio, ensuring accuracy and accountability.
- Communicate effectively with U.S.-based teams via phone, email, and internal communication platforms.
- Demonstrate initiative by asking questions, learning processes thoroughly, and contributing to continuous operational improvements.

Required Qualifications

- Prior experience in U.S. residential property management, leasing, or property operations.
- Solid understanding of application processing, lease administration, resident services, and move-in/move-out procedures.
- Strong sense of ownership, organizational skills, problem-solving ability, and follow-through.
- Proficient spoken and written English with confidence in verbal communication over calls.
- Comfortable using property management software and digital tools.
- Ability to effectively manage multiple priorities within a portfolio of 400+ units.
- Willingness to learn and adhere to established protocols, ask clarifying questions, and seek process improvements.
- Availability to work from 6:00 PM to 3:00 AM Pakistan Standard Time (PKT), including occasional Saturdays as needed.

Preferred Qualifications and Benefits

- Paid time off to support work-life balance.
- Opportunities for professional development and career advancement within a collaborative work environment.

This is a full-time remote position aligned with U.S. Central Time working hours. If you are a proactive, detail-oriented professional with a passion for property operations and a commitment to excellence, we encourage you to apply and join our innovative team.