Prospect Outreach Representative

We are seeking a Prospect Outreach Representative to join our fully remote team. In this role, you will warmly introduce yourself by phone, explain your purpose, and engage leads to understand their needs. Your work begins with assigned prospect lists, public business research, and follow-up requests. You will build calling lists, prioritize contacts, and determine whether each prospect is interested in a conversation with the sales team. The ultimate goal is to convert relevant contacts into meaningful sales conversations through clear questioning and attentive follow-up. You will receive guidance from a sales team lead to improve your research, call delivery, and decision-making. This position offers a monthly base salary with bonus opportunities.

Key Responsibilities:
- Conduct research on prospects using publicly available business information to build relevant calling lists and identify decision-makers.
- Manage and prioritize your call list within a CRM system such as Pipedrive, focusing on new calls and requested callbacks.
- Maintain consistent calling activity using a business phone system like Dialpad, introducing yourself clearly and explaining your purpose.
- Ask concise questions to assess needs, interest, and readiness to engage with the sales team; listen carefully and document responses accurately.
- Present the offer using approved call scripts, answer straightforward questions without making promises, and escalate unfamiliar inquiries to your team lead.
- Handle polite refusals or requests for more time professionally, noting reasons and willingness for future contact.
- Transfer interested leads to the sales team with a brief summary and schedule follow-up conversations using tools such as Google Calendar.
- Return requested calls, confirm next steps, and record call outcomes, comments, and reminders for future contact.
- Update lead details by correcting errors, marking wrong numbers, duplicates, and do-not-call requests, ensuring notes are clear for colleagues.
- Share daily call metrics and interested leads, participate in coaching sessions to practice call outlines, and maintain quality through accurate notes, polite interactions, proper handoffs, and steady activity.

Required Qualifications:
- Proficient spoken and written English, as calls are primarily with leads in the United States.
- Access to a computer, mobile phone, stable internet connection, and reliable electricity.
- No prior experience required; however, experience in phone outreach, prospect research, or customer-facing roles is preferred.
- Willingness to learn the product offering, adhere to approved call scripts, and incorporate feedback during practice.
- Ability to use CRM, calling, and scheduling tools effectively.
- Strong research skills to identify relevant contacts through public business information.
- Clear verbal communication for introductions and patient listening when prospects explain their needs or decline conversations.
- Attention to detail in documenting notes, contact information, reminders, and agreed next steps after each call.
- A quiet workspace conducive to making calls and openness to seeking guidance from the team lead.

Preferred Qualifications and Benefits:
- This is a fully remote position, allowing you to work from home with an organized calling setup.
- Structured onboarding and training on tools, research techniques, and approved call outlines are provided.
- Regular check-ins with your team lead offer opportunities to review calls, ask questions, and receive constructive feedback.
- Opportunities for growth within the team as you develop your research and outreach skills.
- Bonus opportunities available in addition to the monthly base salary.

The monthly pay range for this role is PKR 60,540 to 143,340. If you are motivated to engage prospects professionally and contribute to a dynamic sales process, this position offers a supportive environment to grow your skills and advance your career.