Posted Jan 22, 2021 5 views
WHO WE ARE
PTCL is a Leading Telecom Company of Pakistan, serving its customer base all across the country. With a mission to revolutionize the Telecom Industry, PTCL is providing the largest Integrated Information Communication & Technology (ICT) services in Pakistan.
PTCL provides a growth & development driven culture with dynamic learning opportunities to its employees which enables them to broaden their horizon and develop as true professionals. We are an equal opportunity employer where diversity and inclusion is foundational to how we operate. Our Corporate Values “We Care, We Put Customer First, We Work as One Team, We Embrace Change” are embedded in company culture resulting in a cohesive team environment, guaranteeing success of the organization and development of its employees.
RESPONSIBILITIES
- Support Sales & Customer Care operations
- Close coordination with customer, technical team and vendors/partners.
- Customer relationship and improvement in customer experience
- Participation in trainings arranged for the support teams in region
- Keeping track of performance for timely achievement, timely deployments of services in coordination with technical teams and third party vendors
- Reporting and tracking of deployments through CDT
- Locking of scope of work for new projects
- Strong coordination with customer during project deployments
ELIGIBILITY CRITERIA:
Qualification:
- Professional Degree in Business Administration
Certifications:
- Certified Corporate Sales Associate
Experience:
- 2-3 years' experience in relevant field
Job Details
PTCL Group
pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p
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