Job Overview:
Senior Manager Facilities will be responsible to take care of infrastructure (Power, Cooling, Safety etc.) on all Tie- I sites and will ensure new procurement and existing operations are as per approved quality standards
Major Responsibilities:
• Develops policies and SOPs for facilities operations, maintenance and security.
• Designs improvements in the existing facilities
• Ensures operational processes are in accordance with international standards and leading practices.
• Ensures compliance with budgets, targets, and deadlines through the implementation of cost-efficient controls and solutions
• Tracks third-party support team performance towards contractual obligations and metrics, and prioritize support efforts across the organization.
• Leads and participates in engagements that have a strong business & technology focus
• Manages incident resolution within the environment, facilitating collaboration among other infrastructure and business service support teams as required.
• Serves as an escalation point from third party support teams for major incidents, and escalates to the appropriate stakeholders as required.
• Ensures root cause analysis, performed in accordance with policies and standards.
• Leads standardization and quality objectives of the organization
Required Qualification:
Advance Degree in Electrical Engineering with CDCP
Required Experience:
At least 6-8 years’ experience in relevant field.
pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the country. Whether it is an office in the largest city of Pakistan or a home in a small village, we are present in every corner of Pakistan to serve our customers./p