• Minimum 3 years of experience in customer support, preferably handling Australian-based customers.
  • Strong accent with excellent spoken and written English skills.
  • Ability to manage high-volume calls.
  • The role includes, but is not limited to:
  • Providing real-time voice and chat support to Australian customers regarding inquiries, complaints, and technical issues.
  • Delivering an exceptional customer experience by resolving concerns promptly and professionally.
  • Communicating clearly with a neutral or Australian accent for seamless customer interaction.
  • Maintaining an in-depth understanding of company services to provide accurate information.
  •  

Job Details

Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
21 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 16, 2025
Posting Date:
Oct 22, 2025

Pulse IT Solutions

Information Technology · 11-50 employees - Lahore

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