QA Engineer II

Careem is building the Everything App to streamline everyday life across the Middle East by integrating transportation, food and grocery delivery, payments, and more into a single platform. Since its inception in 2012, Careem has empowered over 2.5 million Captains to generate income and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. The company thrives on a dynamic culture where top regional talent flourishes and entrepreneurs grow their businesses. As a Quality Assurance (QA) Engineer at Careem, you will be instrumental in upholding the highest quality standards for our products. You will collaborate closely with cross-functional teams to deliver innovative solutions that consistently meet and exceed customer expectations.

Key Responsibilities
Review and thoroughly understand functional, technical, and design specifications to ensure comprehensive and accurate testing coverage. Provide reliable testing estimates to support effective project planning and timelines. Facilitate test plan and test case reviews with cross-functional teams to ensure alignment on scope and approach. Execute, evaluate, and maintain both manual and automated test cases, documenting and reporting results clearly and concisely. Lead and manage bug triage meetings to prioritize and resolve defects efficiently. Participate in root cause analysis to identify underlying issues and implement preventive measures. Validate deliverables to ensure they meet customer requirements and quality standards. Actively contribute to sprint ceremonies, grooming sessions, and other agile processes to promote early QA involvement, embracing shift-left testing principles. Advocate for continuous improvement in testing methodologies and processes to enhance overall product quality.

Required Qualifications
Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. Between 2.5 to 5 years of hands-on experience in software testing and quality assurance. ISTQB - CTFL certification is preferred but not mandatory. Demonstrated passion for quality with a quality-driven testing mindset. Proven ability to problem-solve, multitask, and meet deadlines in a fast-paced environment. Excellent verbal and written communication skills in English. Self-motivated, highly dedicated, and accountable with a proactive, “get-it-done” attitude. Effective team player with strong collaboration skills across departments.

Knowledge and Technical Skills
In-depth understanding of QA/testing processes including SDLC, STLC, and defect life cycle. Programming experience in JavaScript, Python, and Java. Familiarity with Agile, Kanban, and Waterfall testing methodologies. Expertise in integration testing, end-to-end (E2E) testing, User Acceptance Testing (UAT), and UI testing. Skilled in exploratory testing, risk-based testing, boundary-value analysis, and equivalence partitioning. Experience generating comprehensive test cases from requirements and user stories. Proficient in defect management and tracking best practices. Experience testing mobile (Android, iOS) and web applications. Knowledge of API testing including various methods, response validation, and error code differentiation. Understanding of test pyramid concepts covering unit, integration, and E2E test levels. Practical experience with test automation tools such as Sofy, BDD frameworks, Maestro, JMeter, Postman, Rest-assured, Selenium, and K6. Experience with debugging, unit testing, and backend acceptance testing tools like Tavern and Postman. Exposure to chaos engineering and load testing concepts. Familiarity with CI/CD pipelines and tools such as Jenkins, Bitrise, and cloud deployments. Knowledge of containerization technologies including Docker and Kubernetes, as well as microservices architecture. Hands-on experience with distributed version control systems, especially Git.

Preferred Qualifications and Benefits
Interest or experience in AI-driven testing tools and approaches, including AI test generation and defect prediction, is a plus. Awareness and advocacy of shift-left testing principles to promote early QA involvement in the software delivery lifecycle. Joining Careem means becoming part of a collaborative team dedicated to delivering exceptional quality through innovative testing practices. This role offers the opportunity to work in a fast-growing, purpose-driven company that values diversity, inclusion, and continuous improvement.