Customer Care Agent

Qareeb Technologies Verified

Peshawar , Pakistan

Posted Jul 18, 2019 307 views

PKR. 20,000 - 30,000/Month

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Job Description

·         Maintain updated knowledge of all company products and services in order to provide adequate education to customers

·         Provide information and instructions about relevant products and services

·         Make product and service suggestions to meet the customer’s specific needs

·         Field incoming phone calls and respond to phone messages from customers

·         Promptly respond to customer questions submitted via email or our website

·         Answer customer questions and provide information to resolve any issues

·         Process orders and returns

·         Obtain necessary information from customers to adequately follow up

·         Document important customer information for future reference

·         Collect and record customer feedback and information, and share that with appropriate departments and team members

·         Generate interest in new products or services and connect customers with salespeople when required

·         Foster and maintain relationships with customers to improve our retention rate

·         Attend all required customer service-related meetings

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Aug 18, 2019
Posting Date:
Jul 18, 2019
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Qareeb Technologies

Manufacturing · 11-50 employees - Peshawar

pqareeb technologies/p

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