Customer Care Agent

Qareeb Technologies Verified

Peshawar , Pakistan

Posted Jul 18, 2019 307 views

PKR. 20,000 - 30,000/Month

Apply For This Job

Close

Job Description

·         Maintain updated knowledge of all company products and services in order to provide adequate education to customers

·         Provide information and instructions about relevant products and services

·         Make product and service suggestions to meet the customer’s specific needs

·         Field incoming phone calls and respond to phone messages from customers

·         Promptly respond to customer questions submitted via email or our website

·         Answer customer questions and provide information to resolve any issues

·         Process orders and returns

·         Obtain necessary information from customers to adequately follow up

·         Document important customer information for future reference

·         Collect and record customer feedback and information, and share that with appropriate departments and team members

·         Generate interest in new products or services and connect customers with salespeople when required

·         Foster and maintain relationships with customers to improve our retention rate

·         Attend all required customer service-related meetings

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Aug 18, 2019
Posting Date:
Jul 18, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Qareeb Technologies

Manufacturing · 11-50 employees - Peshawar

pqareeb technologies/p

Similar Job Titles

Customer Care Executive

Viral Webbs, Islamabad, Pakistan
Posted Aug 09, 2019

Customer Care Executive

Global Customer Care (Pvt.) Ltd., Multiple Cities, Pakistan
Posted Aug 07, 2019

Customer Care Representative

Zodiac Network, Lahore, Pakistan
Posted Aug 06, 2019

Customer Care Officer

Metologix Technologies PVT LTD, Islamabad, Pakistan
Posted Jul 25, 2019
View All