Customer Support Officer (Social Media)

Qareeb Technologies Verified

Peshawar , Pakistan

Posted Jan 11, 2020 132 views Report Job

PKR. 20,000 - 25,000/Month

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Job Description

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Encourage customers to complete their orders
  • Improving the customer experience, encouraging organic growth, and creating engaged customers.
  • Provide General Customer Support

Candidates with prior experience in customer support and/ or e-commerce industry will be preffered.

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
A degree in Marketing will be preferred
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Feb 11, 2020
Posting Date:
Jan 11, 2020
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Qareeb Technologies

Manufacturing · 11-50 employees - Peshawar

pqareeb technologies/p