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Posted Feb 21, 2023 102 views
QB Business Solutions is looking for Call Center Representative for one of it's client based in USA.
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Details
Industry:
Functional Area:
Total Positions:
8 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Mar 21, 2023
Posting Date:
Feb 21, 2023
Work Environment
Supervisor’s gender:
Male
Percentage of female coworkers:
10-19%
QB Solutions
Information Technology · 11-50 employees - Lahore
USA based Healthcare IT Company
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