Quality Associate Data Ops

Join GfK, an NIQ company and a global leader in consumer intelligence, where we deliver the Full View™ on consumer behavior. With over 89 years of trusted expertise, we empower manufacturers and retailers to understand what consumers truly want. Our commitment extends beyond clients to include sustainable growth for our people and the planet.

The Market Intelligence Data Operations Process Quality team plays a crucial role in verifying product specifications and maintaining data accuracy within the Tech and Durable Industries for market research purposes. As part of the Global Operations team of Legacy MI OPS, this role involves conducting quality checks on top-selling products across diverse sectors such as IT/Telecom, Major and Small Domestic Appliances, Consumer Electronics, Photo, Telecom, Automotive, DIY, and Office Stationery.

Key Responsibilities:
- Perform daily quality checks based on automated iQC samples to ensure data accuracy.
- Assist in the development and implementation of global process quality standards for MI Data Operations.
- Maintain high-quality standards for quality control (QC) processes.
- Execute low to medium-complexity tasks under supervision with precision.
- Set accurate QC ratings to serve as quality proof and foundation for further QC analysis.
- Ensure compliance with global quality standards across all assigned sectors.
- Conduct standardized, transparent, and neutral quality checks of GfK product master data within responsible panels and sectors.
- Address internal or external customer complaints related to data quality when necessary.

Required Qualifications:
- Ability to complete assigned tasks on time with expected accuracy and thoroughness.
- Strong team player with good interpersonal skills.
- Proficient technical skills necessary to perform quality checks effectively.
- Basic product knowledge within a limited set of product groups.
- Proficiency in MS Office applications.
- Bachelor’s degree completed in any discipline; technical knowledge is preferred.
- Good internet research skills and familiarity with quality standards.

Preferred Qualifications and Benefits:
- Preference given to candidates with strong technical knowledge of online, e-commerce, and Tech and Durable Industry products.

Our Benefits Include:
- Flexible working environment to support work-life balance.
- Volunteer time off to encourage community engagement.
- Access to LinkedIn Learning for continuous professional development.
- Employee Assistance Program (EAP) for personal and professional support.

NIQ incorporates artificial intelligence (AI) tools at various stages of the recruitment process to enhance efficiency and ensure fair evaluation based on job-related criteria. These tools assist with résumé screening, candidate assessments, interview scheduling, job matching, communication, and administrative tasks. All AI use adheres to NIQ’s principles of fairness, transparency, human oversight, and inclusion, with final hiring decisions made exclusively by humans. NIQ regularly reviews its AI tools to mitigate bias and comply with applicable laws.

NIQ is the world’s leading consumer intelligence company, combining the strengths of NIQ and GfK to provide the most comprehensive insights into consumer buying behavior worldwide. Operating in over 100 markets and covering more than 90% of the global population, NIQ delivers advanced analytics through state-of-the-art platforms to reveal new growth opportunities.

We are committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities we serve. Employment decisions at NIQ are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We welcome individuals who share our dedication to inclusivity and innovation to join us in making a meaningful impact.

For more information about our diversity and inclusion efforts and company updates, please visit NIQ’s official website and social media channels.