Join GfK, an NIQ company and the world’s leading consumer intelligence firm, and contribute to shaping the future of market research. With over 89 years of trusted expertise, we provide a comprehensive view of consumer behavior to help manufacturers and retailers understand what consumers truly want. Our commitment extends beyond clients to include sustainable growth for our people and the planet.
Key Responsibilities
The Market Intelligence Data Operations Process Quality team plays a vital role in verifying product specifications and ensuring data accuracy within the Tech and Durable Industries for market research purposes. As part of the Global Operations team of Legacy MI OPS, you will conduct daily quality checks based on automated iQC samples. You will assist in developing and implementing global process quality standards for MI Data Operations, ensuring high-quality control (QC) processes are maintained. Your tasks will include executing low to medium-complexity assignments under supervision and accurately setting QC ratings, which serve as the foundation for further quality analysis. You will ensure that global quality standards are consistently met and perform standardized, transparent, and neutral quality checks of GfK product master data across various sectors such as IT/Telecom, Major and Small Domestic Appliances, Consumer Electronics, Photo, Automotive, DIY, and Office Stationery. Additionally, you may respond to internal or external customer complaints related to data quality.
Required Qualifications
This entry-level position requires solid product knowledge and strong internet research skills, along with familiarity with quality standards. Candidates must demonstrate the ability to complete assigned tasks accurately and on time. Being a team player with good interpersonal skills is essential. Strong technical skills are necessary to perform quality checks effectively. Proficiency in MS Office is required, and candidates should have product knowledge in a limited set of product groups. A completed bachelor’s degree in any discipline is preferred, especially if it includes technical knowledge.
Preferred Qualifications and Benefits
Preference will be given to candidates with strong technical knowledge of online, e-commerce, and Tech and Durable Industry products. NIQ offers a flexible working environment that supports work-life balance. Employees benefit from volunteer time off, access to LinkedIn Learning for professional development, and an Employee Assistance Program (EAP) to support well-being.
NIQ incorporates artificial intelligence (AI) tools throughout the recruitment process to enhance efficiency and ensure fair, consistent evaluation based on job-related criteria. These tools assist with résumé screening, candidate assessments, interview scheduling, job matching, communication, and administrative tasks. All AI use is governed by principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to mitigate bias and comply with legal standards. Candidates with questions or accommodation requests can contact their local HR representative. More information is available in NIQ’s AI Safety Policies and Guiding Principles.
NIQ is a global leader in consumer intelligence, combining the strengths of NIQ and GfK to deliver the most comprehensive insights into consumer buying behavior. Operating in over 100 markets and covering more than 90% of the world’s population, NIQ provides advanced analytics through state-of-the-art platforms to offer the Full View™ on retail and consumer trends.
Our Commitment to Diversity, Equity, and Inclusion
NIQ is dedicated to fostering an inclusive workplace that reflects the diversity of the communities and markets it serves. We believe that diverse perspectives drive innovation and excellence. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We encourage individuals who share our commitment to inclusivity and equity to join us in making a meaningful impact. For more information on our diversity and inclusion efforts, please visit NIQ’s dedicated webpage.