Quality Associate

Join NIQ, a global leader in consumer intelligence, and contribute to shaping the future of market research. As part of the GfK family, NIQ delivers the Full View™ on consumer behavior, helping manufacturers and retailers understand what consumers truly want. With over 89 years of trusted expertise, we pride ourselves on discovering sustainable growth opportunities for our clients, employees, and the planet.

Key Responsibilities
The Market Intelligence Data Operations Process Quality team ensures the accuracy of product specifications within the Tech and Durable Industries for market research purposes. Operating as part of the Global Operations team of Legacy MI OPS, the team conducts quality checks on top-selling products across diverse sectors such as IT/Telecom, Major and Small Domestic Appliances, Consumer Electronics, Photo, Telecom, Automotive, DIY, and Office Stationery. Daily tasks include performing quality checks based on automated iQC samples, assisting in the development and implementation of global quality processes, and maintaining high standards in QC procedures. Team members execute low to medium-complexity tasks under supervision, ensure correct QC ratings for quality proof and further analysis, and uphold global quality standards. They are responsible for standardized, transparent, and neutral quality checks of GfK product master data within their assigned panels or sectors and may handle internal or external customer complaints related to quality.

Required Qualifications
This entry-level role requires strong attention to detail and the ability to complete assigned tasks accurately and on time. Candidates should possess good product knowledge, internet research skills, and familiarity with quality standards. Being a team player with strong interpersonal skills is essential. Technical proficiency is necessary to perform quality checks effectively, along with knowledge of specific product groups within the Tech and Durable sectors. Proficiency in MS Office is required. A bachelor’s degree in any discipline, preferably with technical knowledge, is preferred.

Preferred Qualifications and Benefits
Candidates with strong technical knowledge of online, e-commerce, and Tech and Durable Industry products will be given preference. NIQ offers a flexible working environment that supports work-life balance, volunteer time off, access to LinkedIn Learning for professional development, and an Employee Assistance Program (EAP) to support employee well-being.

NIQ embraces the use of artificial intelligence (AI) tools throughout the recruitment process to enhance efficiency and ensure fair, consistent evaluation based on job-related criteria. These tools assist with résumé screening, candidate assessments, interview scheduling, job matching, communication, and administrative tasks. All AI use is governed by principles of fairness, transparency, human oversight, and inclusion, with final hiring decisions made exclusively by humans. NIQ regularly reviews its AI tools to mitigate bias and comply with applicable laws. Candidates requiring accommodations or wishing to request human review may contact their local HR representative.

NIQ is the world’s leading consumer intelligence company, delivering comprehensive insights into consumer buying behavior and uncovering new growth opportunities. In 2023, NIQ merged with GfK, combining two industry leaders with unparalleled global reach. Operating in over 100 markets and covering more than 90% of the world’s population, NIQ leverages advanced analytics and state-of-the-art platforms to provide the Full View™ of the market.

NIQ is committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities and markets it serves. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. NIQ values diverse perspectives as a driver of innovation and excellence and invites individuals dedicated to inclusivity to join the team.