Quality Associate

Join NIQ, a global leader in consumer intelligence and part of the GfK family, and contribute to shaping the future of market research. NIQ delivers the Full View™ on consumer behavior, helping manufacturers and retailers understand what consumers truly want. With over 89 years of trusted expertise, we are committed to discovering sustainable growth opportunities for our clients, employees, and the planet.

The Market Intelligence Data Operations Process Quality team plays a crucial role in verifying product specifications and maintaining data accuracy within the Tech and Durable Industries. As part of the Global Operations team of Legacy MI OPS, this team conducts quality checks on top-selling products across diverse sectors such as IT/Telecom, Major and Small Domestic Appliances, Consumer Electronics, Photo, Telecom, Automotive, DIY, and Office Stationery.

Key Responsibilities
- Perform daily quality checks based on automated iQC samples to ensure data accuracy.
- Assist in developing and implementing global quality processes and products within Market Intelligence Data Operations.
- Maintain high standards in quality control (QC) processes and ensure global quality standards are consistently met.
- Execute low to medium-complexity tasks under supervision with precision and timeliness.
- Accurately set QC ratings, serving as quality proof and a foundation for further analysis.
- Conduct standardized, transparent, and neutral quality checks of GfK product master data within assigned panels and sectors.
- Address internal or external customer complaints related to data quality when necessary.

Required Qualifications
- Ability to complete assigned tasks accurately, thoroughly, and within deadlines.
- Strong interpersonal skills and a collaborative team player mindset.
- Good technical aptitude to perform quality checks effectively.
- Basic product knowledge within specific product groups relevant to Tech and Durable Industries.
- Proficiency in MS Office applications.
- Bachelor’s degree completed in any discipline, with a preference for candidates possessing technical knowledge.

Preferred Qualifications and Benefits
Preference will be given to candidates with strong technical knowledge of online, e-commerce, and Tech and Durable Industry products.

NIQ offers a flexible working environment that supports work-life balance. Employees benefit from volunteer time off, access to LinkedIn Learning for professional development, and an Employee Assistance Program (EAP) to support wellbeing.

NIQ integrates artificial intelligence (AI) tools throughout the recruitment process to enhance efficiency and fairness. These tools assist with résumé screening, candidate assessments, interview scheduling, job matching, communication, and administrative tasks. NIQ’s use of AI is governed by principles of fairness, transparency, human oversight, and inclusion, with all final hiring decisions made by humans. The company regularly reviews AI tools to minimize bias and ensure compliance with applicable laws.

NIQ is the world’s leading consumer intelligence company, combining the strengths of NIQ and GfK to deliver comprehensive insights into consumer buying behavior. Operating in over 100 markets and covering more than 90% of the global population, NIQ provides advanced analytics and state-of-the-art platforms to reveal new growth opportunities.

NIQ is deeply committed to diversity, equity, and inclusion, fostering a workplace that reflects the diverse communities it serves. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. NIQ encourages individuals who value inclusivity and equity to join its team and contribute to meaningful impact.