Quality Associate

Join GfK, part of NIQ, the world’s leading consumer intelligence company, and contribute to shaping the future of market insights. With over 89 years of trusted expertise, we provide a comprehensive understanding of consumer behavior, enabling manufacturers and retailers to meet evolving demands. As a global leader, we are committed to sustainable growth for our clients, employees, and the planet.

Key Responsibilities
The Market Intelligence Data Operations Process Quality team plays a crucial role in verifying product specifications and maintaining data accuracy within the Tech and Durable Industries for market research. As a member of the Global Operations team under Legacy MI OPS, you will conduct quality checks on top-selling products across diverse sectors such as IT/Telecom, Major and Small Domestic Appliances, Consumer Electronics, Photo, Telecom, Automotive, DIY, and Office Stationery. Daily tasks include performing quality checks based on automated iQC samples, supporting the development and implementation of global process quality standards, and ensuring adherence to high-quality QC processes. You will execute low to medium-complexity tasks under supervision, accurately set QC ratings as a foundation for further analysis, and uphold global quality standards. Additionally, you will be responsible for standardized, transparent, and neutral quality checks of GfK product master data within assigned panels or sectors and may handle internal or external customer complaints related to data quality.

Required Qualifications
This entry-level role requires strong attention to detail and the ability to complete assigned tasks accurately and on time. Candidates should possess good product knowledge and be proficient in internet research to verify product information. Technical skills are essential to perform quality checks effectively, along with familiarity with quality standards. A team-oriented mindset and good interpersonal skills are important for collaborating within the global team. Proficiency in MS Office applications is required. A bachelor’s degree in any discipline is expected, with a preference for candidates who have technical knowledge relevant to the Tech and Durable Industries.

Preferred Qualifications and Benefits
Candidates with strong technical knowledge of online platforms, e-commerce, and products within the Tech and Durable sectors will be given preference. NIQ offers a flexible working environment that supports work-life balance, along with volunteer time off to encourage community engagement. Employees have access to LinkedIn Learning for continuous professional development and an Employee Assistance Program (EAP) to support well-being.

NIQ incorporates artificial intelligence (AI) tools throughout the recruitment process to enhance efficiency and ensure fair, consistent candidate evaluation based on job-related criteria. These tools assist with résumé screening, assessments, interview scheduling, and administrative tasks, but all final hiring decisions are made by human recruiters. NIQ is committed to fairness, transparency, and inclusion in AI use and regularly reviews its tools to mitigate bias and comply with legal requirements. Candidates requiring accommodations or wishing to request human review may contact their local HR representative.

NIQ is a global leader in consumer intelligence, formed through the combination of NIQ and GfK in 2023. Operating in over 100 markets and covering more than 90% of the world’s population, NIQ delivers comprehensive consumer insights and advanced analytics through innovative platforms, providing the Full View™ of consumer behavior.

NIQ is dedicated to fostering a diverse, equitable, and inclusive workplace that reflects the communities it serves. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. NIQ invites individuals who share this commitment to join and contribute to meaningful impact.

For more information about NIQ’s diversity and inclusion efforts, please visit their official website.