Quality Assurance Engineer

This role is responsible for coordinating quality control and quality improvement activities across multiple manufacturing plants to ensure compliance with Coca-Cola standards and relevant legal regulations. The position involves leading national supply chain quality initiatives, monitoring customer complaints, and driving continuous improvement efforts. The incumbent will also oversee environmental compliance and sustainability programs, working closely with regulatory bodies and conducting regular plant assessments to maintain high standards in quality, environmental management, and regulatory adherence.

Key Responsibilities

- Lead and coordinate national Supply Chain Quality initiatives across all seven manufacturing plants to ensure consistent quality standards.
- Monitor, analyze, and identify trends in customer complaints to uncover recurring issues and opportunities for improvement.
- Coordinate root cause analysis (RCA) investigations for quality incidents and ensure the implementation of effective corrective and preventive actions (CAPA).
- Develop, maintain, and enhance digital quality dashboards for KPI monitoring, performance reporting, and data-driven decision-making.
- Serve as the primary contact for environmental compliance and sustainability-related quality programs across the plants.
- Liaise with regulatory bodies such as Food Authorities, Environmental Protection Agencies (EPA), and other government regulators to ensure compliance and manage audits.
- Conduct regular plant visits to assess adherence to quality, environmental, and regulatory standards.
- Perform assessments and audits of Wastewater Treatment Plants (WWTPs) to verify operational effectiveness and regulatory compliance.
- Drive the implementation and compliance of KORE and other regulatory requirements related to Environment, Sustainability, Waste Management, and Water Stewardship.
- Lead national initiatives focused on environmental compliance, wastewater management, scrap and waste reduction, and sustainability projects.
- Monitor scrap generation trends, identify reduction opportunities, and support plants in executing improvement initiatives.
- Support the development and deployment of environmental and sustainability standards, procedures, and best practices.
- Track and report environmental, quality, and food safety performance metrics at the national level.
- Support internal and external audits related to quality systems, environmental compliance, and sustainability requirements.
- Prepare periodic management reports, presentations, and performance reviews for senior leadership.

Required Qualifications

- Bachelor’s degree in Engineering, preferably in Food Engineering, Chemical Engineering, or a related field.
- Proven experience in quality control and quality improvement within a manufacturing or supply chain environment.
- Strong knowledge of regulatory compliance, environmental standards, and sustainability practices.
- Experience in conducting root cause analysis and implementing corrective and preventive actions.
- Proficiency in developing and managing digital dashboards and performance reporting tools.
- Ability to coordinate with multiple stakeholders, including regulatory authorities and plant management.
- Excellent analytical, communication, and leadership skills.

Preferred Qualifications and Benefits

- Experience working within the beverage or FMCG industry is advantageous.
- Familiarity with KORE compliance and environmental stewardship programs.
- Demonstrated success in driving national-level quality and sustainability initiatives.
- Opportunities for professional growth within a global organization committed to sustainability and quality excellence.

This position offers the chance to contribute significantly to the quality and sustainability goals of a leading global brand, working across multiple sites and engaging with diverse teams and regulatory bodies.