Quality Specialist

Join GfK, an NIQ company and a global leader in consumer intelligence, to help shape the future of understanding consumer behavior. With over 89 years of trusted expertise, we empower manufacturers and retailers to uncover what consumers truly want. Our commitment extends beyond business growth to include sustainable development for our clients, employees, and the planet.

Key Responsibilities
- Conduct consistent, transparent, and impartial quality checks on NIQ product master data across assigned panels and sectors.
- Perform daily quality reviews using automatically generated iQC samples, ensuring timely and accurate completion.
- Apply iQC ratings consistently as documented evidence of quality performance to support further analysis.
- Analyze quality results to identify recurring errors, trends, and risks, recommending corrective actions where necessary.
- Collaborate with global and local coding teams to identify data-quality gaps, agree on improvement plans, and monitor progress.
- Promote adherence to global quality standards, operating procedures, and governance requirements.
- Suggest practical improvements to quality-control methods, workflows, documentation, and reporting processes.
- Support projects introducing new quality controls, automation tools, or process enhancements.
- Assist in investigations and responses related to internal or external customer quality concerns.
- Maintain clear records and communicate findings, actions, and outcomes to relevant stakeholders.

Required Qualifications
- Strong knowledge of product master data, product coding, quality-control principles, and the end-to-end coding workflow.
- Practical experience with iQC or similar sampling, rating, and quality-monitoring processes.
- Solid understanding of Master Data Management (MDM), data-quality standards, and root-cause analysis.
- Ability to interpret quality results, identify patterns, and translate findings into actionable recommendations.
- Advanced proficiency in Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook.
- Capability to maintain accurate documentation and prepare concise quality reports for diverse stakeholder groups.
- English proficiency at B1 level or higher, with clear communication skills in writing and meetings.
- Bachelor’s degree or equivalent experience in business, data management, information systems, analytics, quality management, or related fields.
- Relevant experience in NIQ/GfK point-of-sale or distributor coding, product master data, data operations, or quality assurance. Preference given to candidates with MI Process Quality team experience (internal applicants).
- Strong knowledge of the assigned sector or product category, supported by hands-on coding or quality-control experience.
- Demonstrated ability to work meticulously with detailed data, follow global standards, and make evidence-based quality decisions.
- Service-oriented mindset with confidence to constructively challenge and uphold quality requirements.
- Effective communication skills and experience collaborating with stakeholders across teams, locations, and seniority levels.

Preferred Qualifications and Benefits
- Flexible working environment supporting work-life balance.
- Volunteer time off to encourage community engagement.
- Access to LinkedIn Learning for continuous professional development.
- Employee Assistance Program (EAP) offering support for personal and professional challenges.

NIQ integrates artificial intelligence (AI) tools throughout the recruitment process to enhance efficiency and ensure fair, consistent evaluation based on job-related criteria. These tools support tasks such as résumé screening, candidate assessments, interview scheduling, and communication. All AI usage aligns with NIQ’s principles of fairness, transparency, human oversight, and inclusion, with final hiring decisions made exclusively by humans. NIQ regularly reviews its AI tools to mitigate bias and comply with relevant laws. Candidates requiring accommodations or wishing to request human review may contact their local HR representative.

NIQ is committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities and markets we serve. We believe that embracing diverse perspectives drives innovation and excellence. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic.

Join us to be part of a company delivering the Full View™ on consumer behavior, combining the strengths of NIQ and GfK to provide unparalleled insights and growth opportunities worldwide.