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Customer Service Representative

A Customer Service Representative is responsible for providing support to customers through voice communication channels. The CSR's primary responsibility is to ensure that customers receive high-quality service and assistance with their inquiries, concerns, or requests.

The key responsibilities of a Customer Service Representative in a voice role typically

RESPONSIBILITIES:

Initiating sales with potential customers over the phone.
Asking questions to engage customers and keep the conversation going.
Listening to the customers' needs to generate repeat sales.
Gathering and documenting customer information, payment methods, purchases, and reactions to products.
Keeping up to date on all products and informing customers of new products.
Answering customers' questions on the products.
Meeting sales quotas
Attending training & development sessions to make improvements

REQUIREMENTS:

You must be punctual, hard-working, disciplined & self-motivated with abilities to manage given tasks on time.
You are the finest individual with great confidence & excellent communication skills.
You have the desire to learn, develop, and achieve the highest standards.
You are target-oriented and highly motivated person.
You are available to work full-time in USA office hours.
You are not enrolled in any educational program or involved at any full/part-time job
You have a strong will to become a successful call center agent & build your career in this booming industry.
Must be able to do evening and night shifts.

SALARY & BENEFITS:

Market competitive salaries
Monthly title plans upto 40,000/month
Saturday/Sundays off
Performance appraisals
Attendance bonus
US holidays
Annual holidays

Skills

Customer Service Sales

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

10 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

North Nazimabad, Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Matriculation/O-Level

Career Level:

Entry Level

Minimum Experience:

Less than 1 Year

Apply Before:

May 20, 2023

Posting Date:

Apr 19, 2023

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Quick Start Solutions

BPO · 11-50 employees - Karachi

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