Apply For This Job


Job Description

  • Put the customer first and act as a role model
  • Ensure high standards of customer service are maintained at all times
  • Coach and develop the team to approach customer and convert the sale
  • Know your market customer type and drive customer loyalty
  • Understand the key trends and identify customers’ needs
  • Reward and recognise great service at every opportunity
  • Drive ATV and conversion to achieve company targets
  • Influence and control all store KPIs, budgets, wage costs and expenses
  • Highlight & feedback commercial opportunities to Line Manager
  • Look at driving LFL and maximising profit at every opportunity
  • Ensure store teams achieve their stock loss targets and manage write offs to Company guidelines
  • Take appropriate action to improve sales performance of store & individual
  • Accountable and responsible for administration policies and procedures e.g. cash handling, stocktake, security
  • Accountable and responsible for all Health & Safety procedures
  • 100% compliance to store standards
  • Complete all daily paperwork including wall planner, scorecards and performance trackers
  • Run the floor ensuring operational and sales standards are maintained
  • Keep updated with our product and key fashion trends and what’s happening on the high street
  • Network with you competitors or centre, to drive commercial opportunities
  • Actively promote the brand by wearing the product
  • Set a high benchmark on all retail standards and strive to be the first choice for fashion value in their town or centre
  • Ensure compliance to the Company’s visual guidelines and deliver consistently in your store
  • Regularly review windows, store environment and layout for customer shop-ability
  • Manage daily replenishment, option & size checks and taking appropriate action where needed
  • Issued by Human Resources 2014 2
  • Effectively plan and ensure promotions & window schemes are actioned in line with
  • Ensure positive and constructive feedback is given to the team to drive improved performance
  • Reward and recognise top performance
  • Recruit the best people to deliver on customer service and convert sales
  • Carry out an effective induction, coach on non-negotiables and performance review
  • Train and develop staff in selling techniques and general duties i.e. cash handling,customer service, house keeping
  • Ensure the team achieve the required standard of conduct and job performance
  • Skills & Experience
  • Sales focused with keen understanding of what great retail standards look like
  • Shop floor based 90% of the time
  • Maintain integrity at all times
  • Commercial, results driven, understands KPIs and how to drive them
  • Has the ability to act and operate on their own initiative
  • Has effective communication, time management, planning and organisational skills
  • Self-awareness and self-development
  • Responsible for achieving store sales targets
  • Ensure the 5 non-negotiable standards are implemented
  • Manage stock levels and make key decisions about stock control
  • LFL growth
  • Stock Loss in line with target
  • Improved ATV and IPS target
  • Conversion target Handling store inventory, handling customer queries and complaints and meeting quality assurance objectives

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
10 Years
Apply Before:
Feb 05, 2018
Posting Date:
Jan 05, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium


Retail · 11-50 employees - Islamabad, Karachi, Lahore


Similar Job Titles

Store Manager

Fincera (Pvt) Ltd., Lahore, Pakistan
Posted Dec 19, 2018

Retail Store Manager

Alfa Cybernetics, Burewala, Pakistan
Posted Dec 18, 2018

Assistant Manager Store

Yasir Broast Ferozpur Road, Lahore, Pakistan
Posted Dec 11, 2018

Manager Store / Warehouse

Khyber Chemicals, Lahore, Pakistan
Posted Nov 20, 2018
View All