We are looking for a Customer services - Recovery Officer

Job Description:

  • Make Calls to our Clients. Collections officers attempt to locate and contact clients, primarily over the phone, in order to talk with them about their debts.
  • Negotiate Payment Schedules and inform them about the complications.
  • Advise Customers and Maintain Customer recovered.
  • Prepare Statements and Invoicing

Purpose:

  • The Recovery Officer is responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor inquiries and provides administrative assistance to the team. 

Responsibilities:

  • Credit Recovery Officers are required to resolve past due accounts for an organization.
  • Credit Recovery Officers are responsible for contacting debtors by phone, resolve all queries and intimate concerns department on time.
  • Responsible for calling credit customers who were over 30 days past due to set up payment plans.
  • Take incoming calls from credit customers to answer questions and make payment arrangements.
  • Assists in developing guidelines for special recovery projects that were initiated from time to time.

Skills:

  • Exceptionally strong communication and negotiation skills
  • Dedicated to recovering debt that is rightfully owed
  • Strong ability to work with reliable customers
  • Responsible employee who understands credit collections guidelines
  • Reliable employee willing to work as many hours as necessary
  • Able to work successfully on special projects

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Apr 10, 2020
Posting Date:
Mar 09, 2020

Rawal Enclave

Real Estate/Property · 101-200 employees - Islamabad

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