Receivables Recovery Specialist (Female)

ASK Development Private Limited

Islamabad , Pakistan

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Posted 19 hours ago 1 views Report Job

ASK Development is seeking a motivated professional to join its SME Collections & Recovery team based in Islamabad. This full-time, permanent role involves managing overdue customer accounts, ensuring timely payment recoveries, and maintaining accurate collection records. The successful candidate will engage effectively with customers to meet monthly recovery targets and collaborate with internal teams to resolve payment issues. This position reports directly to the Team Lead and requires on-site presence.

Key Responsibilities
- Contact customers through calls, WhatsApp, and email to recover payments.
- Follow up on overdue accounts and negotiate payment commitments.
- Maintain detailed interaction and recovery records within the CRM and B2B portal.
- Prepare daily, weekly, and monthly collection reports.
- Coordinate with Sales, Finance, and Customer Support teams to resolve payment disputes.
- Monitor outstanding receivables and escalate high-risk accounts promptly.
- Consistently achieve assigned monthly collection and recovery targets.

Required Qualifications
- Bachelor’s degree in Business Administration, Commerce, Finance, or a related field.
- 1 to 3 years of experience in Collections, Recovery, Customer Service, Telesales, or Accounts Receivable.
- Proficiency in MS Excel, CRM systems, and reporting tools.
- Excellent communication and negotiation skills.
- Strong customer handling and problem-solving abilities.
- Target-driven with effective follow-up, analytical, and coordination skills.
- Ability to work well under pressure and meet deadlines.

Preferred Qualifications and Benefits
- Experience in telecom, banking, or fintech sectors is an advantage.
- Willingness to travel up to 25% is preferred.
- Competitive salary ranging from PKR 52,500 to 70,000 per month, plus commission based on performance.
- Opportunities for professional growth within a fast-expanding organization.

Performance in this role will be measured by the achievement of monthly recovery targets, collection efficiency, reduction in overdue receivables, payment commitment conversion rates, accuracy of CRM data, timely reporting, and resolution of complaints within established service level agreements. The position is open to female candidates and requires working on-site in Islamabad.