Receptionist - Clinic

We are seeking a friendly, presentable, and well-organized Receptionist to join our Skin & Hair Care Clinic. The ideal candidate will be responsible for managing the front desk and delivering exceptional customer service to our clients. This role requires excellent communication skills, the ability to multitask, and a professional demeanor to ensure smooth daily operations within the clinic.

Key Responsibilities
Client Interaction: Greet and welcome clients in a professional and friendly manner, ensuring a positive first impression. Handle walk-in clients efficiently and maintain a welcoming reception area.
Appointment Management: Schedule, manage, and update appointments, bookings, and cancellations accurately. Follow up with clients regarding upcoming appointments and scheduled treatments.
Communication: Answer incoming calls, respond to WhatsApp messages, and address client inquiries promptly and courteously.
Record Keeping: Maintain accurate client records and appointment details to support clinic operations.
Coordination: Liaise effectively with doctors, therapists, and other clinic staff to facilitate seamless service delivery.
Financial Handling: Manage payments, issue receipts, and assist with basic billing processes when necessary.
Environment Maintenance: Ensure the reception area is clean, organized, and maintains a professional appearance at all times.

Required Qualifications
Experience: Previous experience as a receptionist, preferably within a skin, hair, beauty, or healthcare clinic environment.
Communication Skills: Strong English language proficiency with excellent verbal and written communication abilities.
Customer Service: Demonstrated ability to provide outstanding customer service with a pleasant personality and professional appearance.
Technical Skills: Basic computer literacy, including familiarity with MS Office applications.
Organizational Skills: Ability to manage multiple tasks efficiently, maintain punctuality, and demonstrate responsibility and organization in daily duties.

Location and Working Hours
This position is based in Bahadurabad, Karachi. The working hours are from 11:00 AM to 8:00 PM. The role requires the candidate to work on-site at the clinic.

If you are a motivated individual with a passion for client service and a professional approach to front desk management, we encourage you to apply for this opportunity.