Posted Dec 09, 2025 101 views
Okasha Smart is looking for a professional and dedicated individual to oversee front office operations and provide excellent support to visitors, clients, and internal teams. The successful candidate will be the first point of contact, responsible for managing direct interactions with customers, handling communications, and assisting with various administrative duties to ensure the office runs smoothly. This role demands a proactive attitude, strong communication abilities, and basic IT proficiency to maintain an organized and welcoming environment.
Key Responsibilities
- Greet and assist visitors, clients, or customers in a professional manner, directing them to the appropriate personnel as needed.
- Answer, screen, and forward incoming phone calls, take accurate messages, and provide relevant information to callers.
- Perform administrative tasks such as filing documents, data entry, and maintaining accurate records.
- Ensure the office environment remains clean, organized, and well-maintained by supervising cleaning and serving staff.
- Monitor the display floor to guarantee all customers are attended to and that the area is orderly.
- Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) proficiently to support daily office functions.
Required Qualifications
- At least one year of relevant work experience in a similar role.
- Strong communication skills to effectively engage with clients and internal teams.
- Basic IT knowledge to efficiently operate office software and systems.
- Good analytical skills to manage tasks and resolve issues as they arise.
This is a full-time, in-person position based at Okasha Smart. It offers an excellent opportunity for individuals seeking to enhance their administrative and customer service skills within a dynamic office environment.
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