Receptionist (Inpatient Areas)

The Aga Khan University Hospital, a leading healthcare institution in Karachi, Pakistan, is seeking a Receptionist for its inpatient areas. The hospital, along with its network of five hospitals and extensive outreach services, provides accessible primary to secondary healthcare through clinical laboratories, outpatient medical centres, pharmacies, home health, and other services across multiple cities in Pakistan. The outpatient medical centres offer a variety of specialty clinics catering to patients of all ages, including family medicine, internal medicine, endocrinology, dermatology, gastroenterology, cardiopulmonary, orthopedics, obstetrics and gynecology, pediatrics, and physiotherapy. The hospital is committed to fostering a diverse and inclusive work environment, ensuring respectful and safe interactions among its workforce and the communities it serves.

Key Responsibilities:
- Provide administrative support including managing phone calls and scheduling patient appointments.
- Handle cash transactions accurately and efficiently.
- Charge services to patient bills as required.
- Assist patients, relatives, and visitors by providing necessary information and support.
- Report patient-related concerns or issues promptly to the supervisor.
- Participate actively in departmental quality improvement initiatives and projects.

Required Qualifications:
- Bachelor’s degree from a recognized institution.
- Minimum of one year of experience, preferably in a front office or reception role.
- Proficient written and verbal communication skills in both English and Urdu.
- Ability to prioritize tasks and manage multiple responsibilities effectively.
- Basic computer literacy and familiarity with common software applications.
- Willingness to work in shifts as per departmental requirements.

The Aga Khan University Hospital conducts comprehensive employment reference checks to ensure the suitability of candidates. This role offers an opportunity to contribute to a reputable institution that values professionalism, quality patient care, and a supportive work culture.

Applications must be submitted by February 2, 2026. Only shortlisted candidates will be contacted for further selection processes.