Receptionist

Skin Version Dermatology & Aesthetic Clinic, located in DHA Phase 8, Karachi, is seeking a friendly, professional, and organized Receptionist to join our team on a full-time basis. The working hours are from 12:00 PM to 8:00 PM. The successful candidate will be responsible for welcoming patients, managing appointments, handling inquiries, and ensuring smooth front-desk operations. We encourage applicants with experience in clinics, hospitals, hotels, salons, or customer service roles who demonstrate excellent communication skills, a positive attitude, professionalism, and a willingness to learn.

Key Responsibilities
- Greet patients and visitors warmly and professionally upon arrival.
- Manage patient appointments, including bookings, confirmations, and rescheduling.
- Respond promptly to incoming phone calls, WhatsApp messages, and patient inquiries.
- Provide accurate information regarding clinic services and appointment availability.
- Maintain patient records while ensuring confidentiality and data protection.
- Coordinate with doctors and clinic staff to facilitate smooth patient flow.
- Oversee the reception area to maintain a professional and welcoming environment.
- Assist with patient registration, billing, payment collection, and issuing receipts as needed.
- Follow up with patients about upcoming appointments and maintain detailed booking records.
- Address patient concerns courteously and escalate clinical questions to appropriate medical personnel.
- Perform general administrative duties and keep daily appointment records up to date.

Required Qualifications
- Minimum intermediate education; a bachelor’s degree is considered an advantage.
- Previous experience in clinics, hospitals, hotels, salons, customer service, or front-desk roles is preferred.
- Strong verbal communication and interpersonal skills.
- Basic computer proficiency, including familiarity with MS Office and appointment management systems.
- Excellent organizational skills with keen attention to detail.
- Professional, presentable, courteous, and patient-focused demeanor.
- Ability to multitask and work efficiently in a fast-paced environment.
- Willingness to learn about dermatology and aesthetic clinic services.

Preferred Qualifications and Benefits
- A supportive and professional working environment that encourages growth.
- Opportunities to develop administrative and customer service skills.
- Exposure to the dermatology and aesthetic healthcare industry.
- Potential for career advancement within the clinic team.
- Competitive monthly salary starting from Rs40,000.

This position requires in-person attendance at the clinic location. We are looking for a motivated and professional individual who is eager to contribute to our team and grow with us.

Interested candidates are invited to submit their updated CV along with a brief introduction about themselves. We look forward to welcoming a dedicated Receptionist to Skin Version Dermatology & Aesthetic Clinic.