Stellar Institute & Academy is seeking a professional, friendly, and well-organized Receptionist / Front Desk Officer to manage front desk operations. The role involves welcoming students and parents, handling inquiries, and providing essential administrative support. The ideal candidate will possess excellent communication skills, maintain a professional demeanor, and create a welcoming and organized environment for all visitors.
Key Responsibilities
- Greet and assist students, parents, visitors, and prospective applicants in a courteous manner.
- Manage incoming phone calls, messages, and general inquiries efficiently.
- Provide accurate information regarding courses, admissions, class schedules, and fee structures.
- Register and maintain records of student inquiries with attention to detail.
- Forward admission-related inquiries to the appropriate coordinator and follow up as needed.
- Maintain visitor logs, student records, and all front desk documentation systematically.
- Assist with admission forms, registrations, and other administrative tasks to support smooth operations.
- Coordinate with teachers and administrative staff on routine matters to ensure effective communication.
- Keep the reception area clean, organized, and professional at all times.
- Perform any additional administrative duties assigned by management.
Required Qualifications
- Intermediate or Bachelor’s degree is preferred.
- Fresh candidates are welcome to apply; however, relevant experience will be considered an advantage.
- Strong verbal and written communication skills are essential.
- Basic computer proficiency, including MS Office, Excel, and email usage.
- Friendly and approachable personality combined with a professional and presentable attitude.
- Excellent organizational skills with a keen eye for detail.
- Ability to communicate effectively with students, parents, and visitors from diverse backgrounds.
Preferred Qualifications and Benefits
- Competitive salary package ranging from Rs30,000 to Rs40,000 per month.
- A professional and supportive working environment that fosters growth.
- Opportunities for learning and career development within a growing educational institute.
- The position requires in-person attendance at the work location.
This role is ideal for individuals who enjoy interacting with people and thrive in a structured, service-oriented environment. If you are organized, communicative, and eager to contribute to an educational setting, this opportunity at Stellar Institute & Academy offers a rewarding career path.