Receptionist

Punjab Information Technology Board

Lahore , Pakistan

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This role involves serving as the first point of contact for visitors and callers, ensuring a welcoming and professional environment. The individual will manage incoming communications, assist with scheduling, and maintain the reception area’s appearance. They will also provide accurate information and support to both visitors and internal teams, helping to facilitate smooth daily operations.

Key Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls efficiently.
- Maintain visitor logs and issue visitor badges when necessary.
- Provide accurate information in person, over the phone, or via email.
- Schedule appointments and manage meeting room bookings.
- Coordinate with internal departments to support visitor and staff needs.
- Ensure the reception area is tidy and presents a professional appearance at all times.
- Handle basic inquiries and resolve minor issues or direct them to the appropriate personnel.

Required Qualifications
- Strong communication and interpersonal skills to interact effectively with visitors and staff.
- Ability to manage multiple tasks, including phone calls, scheduling, and visitor management.
- Proficiency in using office equipment and basic computer applications.
- Professional demeanor with a customer-service orientation.
- Attention to detail and organizational skills to maintain logs and manage appointments accurately.

Preferred Qualifications and Benefits
- Previous experience in a receptionist or front desk role is advantageous.
- Familiarity with office management software and visitor management systems.
- Ability to work collaboratively with various departments.
- Opportunity to develop administrative and customer service skills in a dynamic work environment.

Applications for this position must be submitted by 04-Nov-2026.