Shanzil Properties is seeking experienced and motivated Recovery Officers to join their team. The ideal candidates will have a solid background in collections and recovery within banking, insurance, or financial services sectors. This role primarily involves managing payment recovery processes, following up on installment payments, and negotiating with customers to resolve outstanding dues. Strong communication skills and a professional demeanor are essential, along with the ability to consistently meet recovery targets. Candidates with experience limited to real estate recovery will not be considered, as prior expertise in financial sector recovery is mandatory. This is an on-site position offering a competitive starting salary from Rs70,000 per month.
Key Responsibilities
- Efficiently manage and execute payment recovery processes.
- Conduct timely follow-ups on installment payments to ensure collections remain on schedule.
- Engage professionally with customers to negotiate payment plans and resolve outstanding balances.
- Maintain accurate and up-to-date records of all recovery activities and customer interactions.
- Consistently achieve monthly recovery targets set by the organization.
- Collaborate with internal teams to enhance recovery operations and improve overall customer satisfaction.
Required Qualifications
- Proven experience in recovery or collections within banking, insurance, or financial services sectors.
- Strong communication and negotiation skills to effectively manage customer interactions.
- Ability to work well under pressure and consistently meet or exceed recovery targets.
- Professional approach when handling sensitive financial matters and customer relationships.
- Willingness to work on-site at the designated office location.
Preferred Qualifications and Benefits
- Candidates with experience exclusively in real estate recovery will not be considered, highlighting the importance of financial sector experience.
- Competitive salary starting from Rs70,000 per month.
- Opportunity to work with a reputable organization that values professional growth and results-driven performance.
This role is well-suited for professionals looking to apply their recovery expertise in a dynamic and challenging environment where communication skills and target achievement are highly valued.