Recovery Officer (Male)

The Recovery Officer role is based in Malir near KN Academy and involves managing the recovery of outstanding payments from clients. This position requires proactive communication and coordination with clients and internal departments to ensure timely collection of dues. The ideal candidate will be responsible for maintaining positive client relationships while achieving recovery targets within specified deadlines. This role also includes addressing customer queries and resolving account-related issues through effective follow-up and occasional client visits.

Key Responsibilities:
- Follow up with clients regarding outstanding payments and overdue installments.
- Visit clients as needed to facilitate payment recovery.
- Coordinate with the Accounts and Sales Departments to track and manage pending payments.
- Maintain positive and professional relationships with clients to support recovery efforts.
- Achieve assigned recovery targets within the given timelines.
- Handle customer queries and provide necessary support related to accounts.
- Work collaboratively with customers to resolve any account discrepancies or issues.

Required Qualifications:
- Minimum education level: Intermediate.
- Strong communication and negotiation skills to effectively engage with clients.
- Basic knowledge of Microsoft Excel for record-keeping and reporting purposes.

Preferred Qualifications and Benefits:
- At least 1 year of relevant experience in recovery or a related field is preferred.
- This is an office-based role offering a safe and professional work environment.
- Fixed working hours provide a structured and consistent schedule.
- The position requires in-person attendance at the designated work location.

This role is ideal for candidates who are organized, persistent, and customer-focused, with the ability to work independently and as part of a team to meet financial recovery goals.