Telemarketing Officer

Red Craft Industry

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PKR. 25,000 - 50,000/Month

Objectives of this role

Conducting outbound calls to potential customers to promote our products or services.
Building rapport with customers, understanding their needs and providing tailored solutions to generate leads and drive sales.
Addressing customer concerns and overcoming objections to influence buying decisions through persuasive sales conversations.
Collaborating with sales teams to schedule appointments, demos or consultations for qualified leads.
Achieving or exceeding individual targets and goals related to lead generation, appointment setting and sales conversion.

Responsibilities

Conduct outbound calls to prospective customers, using your persuasive skills to promote our products and services effectively.
Identify and qualify sales leads, capture essential customer information and assess their needs to tailor appropriate solutions.
Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages and benefits of our offerings.
Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.
Close sales deals by overcoming objections, negotiating terms and securing customer commitment.
Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.
Collaborate with the sales team to provide qualified leads and relevant information for an effective follow-up.
Stay updated on product knowledge, industry trends and competitor offerings to position our products or services in the market.