Regional Manager GSM

Based in Lahore and reporting to the Regional Head – Enterprise Sales, the Regional Manager – GSM will spearhead efforts to expand GSM (voice and data) revenue and market share within the assigned region. This role demands managing and developing regional sales teams, nurturing strong enterprise client relationships, and ensuring the achievement of revenue, profitability, and customer retention targets. Success requires strategic planning, effective sales execution, and collaboration across multiple departments to drive sustainable business growth.

Key Responsibilities

Sales & Revenue Growth:
Lead GSM sales operations throughout the region, consistently achieving or surpassing revenue goals by acquiring new customers and growing existing accounts through upselling and cross-selling GSM products and services. Manage key enterprise clients by maintaining robust relationships to maximize account potential. Develop and execute regional sales plans, forecasts, and pipeline strategies aligned with both short-term and long-term business objectives.

Team Leadership & Development:
Provide strong leadership, coaching, and mentorship to a team that includes Business Consultants, Sales Coordinators, and other sales personnel to ensure high performance. Promote accountability and encourage continuous professional development within the team. Oversee the setting, deployment, and monitoring of individual and team KPIs to drive measurable results.

Customer Engagement & Stakeholder Management:
Build and sustain executive-level relationships with enterprise customers and key decision-makers to understand their business needs and deliver tailored GSM solutions. Act as the escalation point for resolving critical customer issues, coordinating closely with internal delivery and support teams to guarantee customer satisfaction.

Strategic Market Development:
Analyze market trends, competitor activities, and customer behavior to identify growth opportunities and potential risks. Collaborate with Product, Marketing, and Pre-Sales teams to customize offerings and develop compelling GSM bundling solutions. Provide market intelligence and strategic insights to Regional Heads and product teams to support innovation and pricing strategies.

Cross-Functional Collaboration:
Work in close partnership with internal teams such as Product Development, Pre-Sales, Service Delivery, Pricing, and Customer Value Management (CVM) to ensure seamless service delivery and operational excellence. Participate actively in regional planning, go-to-market strategy formulation, and execution of promotional and customer acquisition campaigns.

Reporting & Compliance:
Prepare regular sales performance reports, revenue forecasts, and account management dashboards for senior management review. Ensure all sales activities adhere to company policies, legal regulations, and governance standards.

Required Qualifications

Education:
Bachelor’s degree in Business, Marketing, Telecommunications, or a related field is required. An MBA is preferred.

Experience:
7 to 12+ years of experience in GSM or telecom sales, with a proven track record of managing enterprise client relationships and driving revenue growth. Prior leadership experience managing teams is highly desirable. Demonstrated expertise in solution selling, account management, negotiation, and closing complex deals is essential.

Skills & Competencies:
Strong leadership and team development abilities. Excellent communication, negotiation, and stakeholder management skills. Commercial acumen to translate customer needs into business opportunities. Analytical mindset to interpret market data and guide strategic decisions. A customer-centric approach and ability to collaborate effectively across functions.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting workplace standards aligned with leading global organizations. The company fosters an environment where employees can thrive and perform at their best. Its culture is driven by core values including Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial Spirit. These values encourage challenging the status quo, accountability, teamwork, and creating impactful solutions for customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation that expands access, unlocks opportunities, and builds a more connected digital future. The organization’s shared ambition is to create a Better Life For All, shaping how employees work, innovate, and make a difference every day.