Regional Sales Manager

This full-time, on-site position is based in Chennai and involves working on a new project called BDO (Equitas Express – Banker on Wheels). The role focuses on providing a biker service primarily targeting four customer segments: senior citizens, high residential flat associations, salaried professionals, and women within Chennai. The individual will be responsible for driving business growth by leveraging digital channels for account opening and servicing, while maintaining high standards of quality and responsiveness. Additionally, omni-channel leads will be provided to support conversion efforts.

Key Responsibilities

- Identify potential catchment areas with retail liability customers for Equitas Bank.
- Build a database of customer leads through referrals, setting up stalls in high footfall areas such as apartment complexes and shopping centers, conducting door-to-door visits, and distributing pamphlets.
- Schedule meetings with prospective customers to understand their requirements and present suitable products, clearly explaining features and benefits.
- Communicate product and service requirements effectively, including charges for lockers, minimum balance criteria, and necessary documentation.
- Verify all customer documents against originals, ensuring confidentiality and careful handling.
- Accurately complete all account opening procedures to enhance customer experience and establish a strong foundation for long-term relationships.
- Maintain regular communication with customers regarding the status of their account opening.
- Engage frequently with newly signed-up customers to offer additional products and services tailored to their needs, such as loans and investment options.
- Develop a referral network from new customers to generate potential leads.
- Update daily sales reports consistently and discuss plans, actions, and progress with supervisors.

Required Qualifications

- Bachelor’s degree or equivalent; a master’s degree is preferred.
- Minimum of 1 year experience in branch banking product sales.
- Strong knowledge of local and surrounding markets within the area.
- Excellent communication and negotiation skills.
- Proficiency in using digital channels for banking services.
- Must possess a valid driving license.
- Own a bike and mobile phone for work-related travel.

This role offers an opportunity to work in a dynamic, customer-focused environment where digital tools are leveraged to enhance banking services. The position demands self-motivation, excellent interpersonal skills, and the ability to manage multiple customer segments effectively. Candidates with a strong local market understanding and a hands-on approach to digital banking will find this role particularly rewarding.