Registration Desk Coordinator (RDC)

Confidential

Multiple Cities, Pakistan

Apply Now

Posted Recently 26 views Report Job

The Registration Desk Coordinator (RDC) serves as the first point of contact for BNP beneficiaries at the Facilitation Centre. The role is responsible for ensuring transparent, efficient, and compliant registration of beneficiaries, accurate documentation, and smooth flow management in line with WFP/MERF guidelines and donor requirements. By managing enrollment, verifying eligibility, and guiding beneficiaries through the process, the RDC safeguards program integrity, prevents duplication, and supports timely access to services.

Responsibilities

Beneficiary Registration and Enrollment

Register eligible beneficiaries according to approved BNP program guidelines and eligibility criteria.
Verify beneficiary identity and supporting documents prior to enrollment.
Ensure accurate collection and entry of beneficiary information in the registration system and prescribed registers.
Update beneficiary records when required and maintain data accuracy.
Facilitate smooth beneficiary flow at the registration desk.

Verification of Program Requirements

Verify compliance with program requirements, including:
- Antenatal Care (ANC) visits.
- Postnatal Care (PNC) visits.
- Child Immunization records.
- Other BNP conditionalities as prescribed by the program.
Coordinate with health service providers and relevant stakeholders for verification when required at health facility.

Documentation and Record Management

Maintain complete and organized beneficiary detail in all the register including enrollment and stock register.
Ensure confidentiality and secure handling of beneficiary information.

Stock and Inventory Management

Maintain stock records of registration and operational materials, including:
- Beneficiary cards.
- Stationery and office supplies.
Monitor stock levels and notify supervisors regarding call forwarding.
Ensure proper storage and accountability of SNF.
Maintain stock registers and support periodic physical inventory counts.
Maintain Inventory detail of all material at FC.

Beneficiary Support and Communication

Provide information to beneficiaries regarding registration procedures and BNP requirements.
Address beneficiary queries respectfully and professionally.
Guide beneficiaries on required documentation and program compliance requirements.
Ensure a welcoming and beneficiary friendly environment at the Facilitation Centre.

Specialized Nutritious Food (SNF) Management

Receive, store, and maintain stocks of Specialized Nutritious Food (SNF) in accordance with approved procedures and quality standards.
Maintain accurate records of SNF receipts, distributions, balances, and losses using approved registers and reporting formats.
Conduct regular physical stock counts and reconcile stock balances with inventory records.
Monitor stock expiry dates and storage conditions to prevent damage, spoilage, or stock loss.
Prepare timely stock reports and submit them to the supervisor as required.
Ensure proper documentation of all SNF transactions and support audits, monitoring visits, and stock verification exercises.
Report stock discrepancies, damages, shortages, or quality concerns immediately to the supervisor.
Promote accountability and compliance with WFP/BNP and organizational stock management procedures.
Responsible for stock once received and signed the waybill.

Safeguarding & Code of Conduct

Uphold and promote MERF's Code of Conduct, safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) and child safeguarding policies.
Foster a safe, respectful and inclusive working environment and ensure all team members understand and comply with safeguarding obligations.

Tehsils:

Bhakkar, Mankera, Kalur Kot, Darya Khan, Naushera, Noorpur Thal, Quaidabad, Minwali, Isa Khel, Piplan, Layyah, Choubara, Karor Lal-e-Son, RHC Tibbi Qaisrani, RHC Vevoha, THQ Hospital Taunsa, RHC Barthi, Kot Addu, Dera Ghazi Khan, Kot Chutta, Alipur, Jatoi, Muzaffargarh, Dunya Pur, Karorpacca, Ahmadpur East, Bahawalpur Sadda, Hasilpur, Khairpur Tamewal, Yazman, Bahawalnagar, Chishtian, Fortabbas, Haroonabad, Minchinabad, Khanpur, Liaqatpur, Rahim Yar Khan, Sadiqabad.

Skills

Attention to Detail Record and Documentation Stock Management Beneficiary Support and Communication Android application operation Computer Literacy Communication Skills Teamwork Flexibility Calm Under Pressure Cultural Sensitivity

Job Details

Total Positions:

1 Post

Job Type:

Full Time/Permanent

Job Location:

Bahawalnagar, Bahawalpur, Bhakkar, Dera Ghazi Khan, Khushab, Kot Addu, Layyah, Lodhran, Muzaffargarh, Rahimyar Khan, Taunsa sharif, Mian Walli, Pakistan

Gender:

No Preference

Minimum Experience:

3 Years

Apply Before:

Oct 12, 2026

Posting Date:

Sep 11, 2026