Relationship Manager

Relationship Manager – Sales
Company: IMC Certifications
Job Type: Full-Time | On-Site
Location: Karachi, Pakistan
Experience: 1–2 Years

IMC Certifications is seeking a motivated Relationship Manager – Sales to engage with prospective students, drive enrollment growth, and cultivate strong customer relationships. The successful candidate will have practical sales experience, with a strong emphasis on lead conversion, consistent follow-ups, and meeting sales targets. This role requires excellent communication skills and the ability to work effectively in a fast-paced, target-driven environment.

Key Responsibilities
- Manage leads from initial contact through to successful enrollment.
- Counsel prospective students by recommending appropriate certification programs based on their needs.
- Conduct sales conversations via phone calls, WhatsApp, and other communication channels.
- Maintain consistent follow-up with prospective students to keep the sales pipeline active.
- Address customer objections professionally and close sales effectively.
- Achieve monthly sales and enrollment targets as set by management.
- Build and nurture strong relationships with both prospective and existing students.
- Update and manage lead information and follow-up activities within the CRM system.
- Collaborate with internal teams to ensure a seamless enrollment process for students.
- Monitor sales performance and provide regular updates to management.

Required Qualifications
- Bachelor’s degree is preferred.
- 1–2 years of experience in Sales, EdTech, Education Sales, Admissions, Telesales, or Relationship Management.
- Proven experience in lead generation, lead conversion, and closing sales.
- Strong communication and interpersonal skills.
- Effective negotiation and objection-handling abilities.
- Target-driven with a results-oriented mindset.
- Ability to independently manage leads and follow-ups.
- Experience working with CRM systems is preferred.
- Comfortable operating in a dynamic, fast-paced environment focused on targets.

Key Performance Areas
Lead Conversion | Sales Closing | Enrollment Targets | Customer Relationship Management | Follow-ups | Pipeline Management | CRM

IMC Certifications offers an opportunity to grow within a reputable organization focused on education and professional development. Candidates with a passion for sales and student engagement are encouraged to apply.