Relationship Manager - Virtual Bancassurance HDFC

Tata AIA Life Insurance, a leading and rapidly growing life insurance provider in India, was established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. The company blends Tata’s trusted leadership with AIA’s extensive pan-Asian expertise, aiming to be the foremost protection provider that enables dreams and inspires healthier, happier lives. Tata AIA fosters a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth and a supportive work environment. Recognized as a 'Great Place to Work' and a Kincentric Best Employer Award recipient, the organization is committed to employee satisfaction and holistic well-being. With a core value of ‘People - Our Core,’ Tata AIA is dedicated to inspiring employees to deliver their best in a diverse, equitable, and inclusive workplace.

The role of Relationship Manager – Virtual Bancassurance HDFC involves supporting the sales of life insurance products through bank customers at HDFC branches across assigned locations. This position requires close collaboration with branch managers and staff to implement business plans, motivate teams, and ensure authentic documentation. The incumbent will build strong relationships with HDFC branch teams to meet business and productivity targets, prospect and engage customers both within and outside the branch, and work collectively with HDFC staff to achieve sales objectives. The role also includes managing relationships between internal teams and channel partners, providing comprehensive support, executing marketing activities, ensuring timely policy issuance, and maintaining high persistency ratios through effective customer engagement and prompt post-sales service.

Key Responsibilities

- Achieve predefined business targets including weighted new business premium (WNBP), persistency, case count, active branches, and sales staff KPIs for designated branches.
- Collaborate with Branch Managers to develop and implement business plans.
- Motivate and support branch staff in logging insurance applications and tapping into the branch’s customer database.
- Build and maintain strong relationships with HDFC branch staff to meet business and productivity goals.
- Prospect and meet customers both inside and outside the branch as required.
- Develop and execute short-term and long-term sales plans.
- Achieve branch staff activation targets and conduct joint sales calls with HDFC staff.
- Foster a strong partnership with HDFC by seeking their commitment to business objectives.
- Manage internal and external stakeholder relationships to promote sales and ensure responsiveness to partner requirements.
- Provide comprehensive support to channel partners as the company’s representative.
- Execute marketing activities aligned with partner needs.
- Ensure timely issuance of policies and resolve pending issues.
- Maintain customer engagement to service the portfolio effectively and uphold persistency ratios.
- Deliver prompt post-sales service across all domains.
- Adhere strictly to internal sales processes, compliance standards, and company policies.
- Act as a process and product champion to promote a compliance culture within the team.
- Submit timely reports and participate in risk mitigation, contingency planning, and business continuity programs.

Required Qualifications

- Graduate or Postgraduate degree.
- 1 to 3 years of experience in sales, preferably in the insurance or financial services sector.
- Strong product knowledge and business planning skills.
- Awareness of finance and insurance industry dynamics.
- Excellent self-management, problem-solving, and peer coordination abilities.

Preferred Qualifications and Benefits

While specific preferred qualifications are not detailed, Tata AIA emphasizes interpersonal skills, communication, creative thinking, leadership, teamwork, influencing, relationship building, and decision-making capabilities as valuable attributes for this role. The company offers a supportive and inclusive work environment, opportunities for continuous learning, and career growth aligned with its core values.

Disclaimer

Tata AIA Life Insurance does not charge any fees during the recruitment process. Candidates are advised to verify job offers through official Tata AIA communication channels to avoid fraud. This job description is confidential and proprietary to Tata AIA Life Insurance.