Relationship Manager - Virtual Bancassurance HDFC

Tata AIA Life Insurance, a leading and rapidly growing life insurance provider in India, was established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. The company combines Tata’s trusted leadership with AIA’s extensive pan-Asian expertise to deliver protection solutions that inspire healthier and happier lives. Tata AIA fosters a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities within a supportive work environment. Recognized as a 'Great Place to Work' and honored with the Kincentric Best Employer Award, the organization is deeply committed to employee satisfaction and well-being. Emphasizing the core value "People - Our Core," Tata AIA strives to attract and develop ethical, accountable leaders by providing the necessary training, technology, and resources to perform effectively in a diverse and inclusive workplace.

Key Responsibilities

- Support sales of life insurance products through bank customers at assigned HDFC bank branches, working closely with branch staff to meet business and productivity targets.
- Collaborate with Branch Managers to develop and implement business plans, motivating branch staff and assisting with application logging.
- Utilize the branch’s customer database to ensure authentic documentation and prospect new customers both within and outside the branch.
- Achieve targets related to weighted new business premium (WNBP), persistency, case count, active branches, and active sales staff.
- Conduct joint sales calls with HDFC staff and seek commitment from the channel partner to meet business objectives.
- Manage relationships between the internal team and channel partner to foster sales growth and maintain responsiveness to partner requirements.
- Act as the face of Tata AIA to the channel partner, providing support and executing marketing activities as per partner needs.
- Ensure timely issuance of policies and resolve any pending issues, maintaining high levels of customer engagement and persistency ratios.
- Deliver prompt post-sales service and work closely with HDFC branch managers to execute business plans effectively.
- Ensure strict compliance with internal sales processes, policies, and procedures, acting as a process and product champion to promote a compliance culture.
- Adhere to training roadmaps, provide timely reports to supervisors, and participate in risk mitigation, contingency planning, and business continuity programs.

Required Qualifications

- Graduate or Postgraduate degree.
- 1 to 3 years of experience in sales, preferably within the finance or insurance industry.
- Strong product knowledge and business planning skills.
- Awareness of the finance and insurance sectors.
- Ability to manage oneself effectively and solve problems independently.
- Good coordination and influencing skills at the peer level.

Preferred Qualifications and Benefits

While specific preferred qualifications are not detailed, Tata AIA values interpersonal skills, communication, creative thinking, leadership, teamwork, influencing, relationship building, and decision-making abilities. The company offers a diverse, equitable, and inclusive work environment where employees are respected and supported. Career growth is encouraged through continuous learning and access to the latest technology and resources.

Disclaimer

Tata AIA Life Insurance does not charge any fees from candidates during the recruitment process. Candidates are advised to verify job offers only through official Tata AIA communication channels to avoid fraud. This job description is confidential and proprietary to Tata AIA Life Insurance, and unauthorized reproduction or modification is prohibited.