Remote Sales Representative for Handyman Service Company

Fixtman is seeking motivated Sales and Call Center Professionals to join our dynamic team on an independent contractor basis. This role involves being the primary point of contact for clients, ensuring a positive customer experience while managing inquiries, appointments, and sales-related activities. Candidates will engage with customers and providers to promote services, resolve issues, and provide accurate information, all while maintaining a professional and courteous demeanor.

Key Responsibilities:
- Serve as the first point of contact for clients, setting a positive tone for their experience.
- Redirect client challenges to management when necessary to ensure timely resolution.
- Initiate and follow up with customers and providers to sell services or products, resolve problems, and answer questions.
- Answer incoming calls promptly, book appointments efficiently, and confirm scheduled appointments.
- Maintain a pleasant and professional attitude with a strong commitment to customer service.
- Provide accurate directions using mapping technology as needed.
- Complete daily tasks in the ERP system according to established guidelines.
- Prepare, process, review, and monitor various policies, claims, endorsements, binders, contracts, and related documents.
- Develop and present proposals, provide quotes, and recommend coverage tailored to customer needs.
- Calculate and prepare invoicing and perform related financial functions.
- Create and maintain computer files and follow-up actions to ensure timely service delivery.
- Offer advisory support to the department supervisor as required.
- Participate in sales seminars, meetings, and educational activities to stay informed about market trends, regulations, and product developments.
- Perform additional duties as assigned to support team and organizational goals.

Required Qualifications:
- Minimum of 1 year of related experience and/or training in a similar role.
- Strong ability to read, analyze, and interpret contracts, policies, documents, and regulations.
- Proficient in writing reports and composing business correspondence.
- Excellent interpersonal skills to establish rapport, present information clearly, and respond effectively to managers, clients, and the public.
- Competency in calculating figures such as discounts, interest, commissions, pro-rata amounts, percentages, and volume, with a basic understanding of accounting principles.
- Strong problem-solving skills to address practical issues and manage various concrete variables.
- Ability to interpret instructions provided in written, oral, or scheduled formats.
- Computer literacy, including proficiency with Microsoft Office applications.

Preferred Qualifications and Benefits:
- Industry experience and prior sales experience are preferred, enhancing the ability to meet client needs effectively.
- Opportunities to attend sales seminars and educational activities to advance professional knowledge and skills.

This independent contractor role offers a chance to work in a fast-paced environment where customer service and sales expertise are highly valued. Candidates who are proactive, detail-oriented, and customer-focused will thrive in this position.