Remote Sales Representative for Handyman Service Company

Fixtman is seeking motivated Sales and Call Center Professionals to join our dynamic team on an independent contractor basis. This role involves being the primary point of contact for clients, ensuring a positive customer experience while supporting sales efforts and resolving inquiries. Candidates will engage with customers and providers to promote services and products, manage appointments, and assist with administrative tasks related to policies and contracts.

Key Responsibilities
- Serve as the first point of contact for clients, setting a professional and welcoming tone.
- Redirect client challenges to management when necessary to ensure resolution.
- Initiate and follow up with customers and providers to sell services, resolve issues, and answer questions.
- Answer incoming calls promptly, schedule appointments, and confirm bookings in a timely manner.
- Maintain a pleasant demeanor and demonstrate a strong commitment to customer service.
- Provide accurate directions using mapping technology when required.
- Complete daily tasks in the ERP system according to established guidelines.
- Prepare, process, review, and monitor various documents including policies, claims, endorsements, binders, and contracts.
- Develop and present proposals, provide quotes, and recommend coverage tailored to customer needs.
- Calculate invoicing and perform related financial functions accurately.
- Create and maintain computer files and follow-up systems to ensure timely action.
- Offer advisory support to the department supervisor as needed.
- Participate in sales seminars, meetings, and educational activities to stay informed about industry trends, regulations, and market developments.
- Perform additional duties as assigned to support team objectives.

Required Qualifications
- Minimum of 1 year of related experience and/or training in a similar role.
- Strong ability to read, analyze, and interpret contracts, policies, and regulatory documents.
- Proficient in writing reports and composing business correspondence.
- Excellent interpersonal skills with the ability to establish rapport, present information clearly, and respond effectively to questions from managers, clients, and the public.
- Competency in basic accounting concepts, including calculating discounts, interest, commissions, and percentages.
- Strong problem-solving skills with the ability to handle a variety of practical situations.
- Ability to interpret instructions provided in written, oral, or schedule form.
- Computer literacy, including proficiency with Microsoft Office applications.

Preferred Qualifications and Benefits
- Previous industry experience and sales background are preferred.
- Opportunities for professional development through ongoing training and participation in sales and educational events.

This independent contractor position offers a challenging and rewarding environment for individuals who are customer-focused, detail-oriented, and eager to contribute to a growing organization. If you have the skills and experience outlined above, Fixtman encourages you to apply and become part of our dedicated team.