Remote Sales Representative for Handyman Services Company

Fixtman is seeking motivated Sales and Call Center Professionals to join our dynamic team on an independent contractor basis. This role involves being the primary point of contact for clients, ensuring a positive customer experience while supporting sales and service operations. Candidates will engage with customers and providers to promote services, resolve inquiries, and maintain effective communication throughout the sales process.

Key Responsibilities:
- Serve as the first point of contact for clients, setting a professional and welcoming tone.
- Redirect client issues to management when necessary to ensure prompt resolution.
- Initiate and follow up with customers and providers to sell products or services, resolve problems, and answer questions.
- Answer incoming calls, schedule appointments promptly, and confirm appointments with clients.
- Maintain a pleasant demeanor and demonstrate a strong commitment to customer service.
- Provide accurate directions using mapping technology and local knowledge.
- Complete daily tasks and update records in the ERP system according to established guidelines.
- Prepare, process, review, and monitor policies, claims, endorsements, binders, contracts, and related documents.
- Develop and present proposals, provide quotes, and recommend coverage tailored to customer needs.
- Calculate invoicing and perform related financial functions accurately.
- Create and maintain computer files and follow-up systems to ensure timely action.
- Offer advisory support to the department supervisor as required.
- Participate in sales seminars, meetings, and educational activities to stay informed about industry trends, regulations, and market developments.
- Perform additional duties as assigned to support team and organizational goals.

Required Qualifications:
- Minimum of 1 year of related experience and/or training in a customer service or sales environment.
- Ability to read, analyze, and interpret contracts, policies, and regulatory documents.
- Strong written communication skills, including report writing and business correspondence.
- Proven ability to establish rapport, present information clearly, and respond effectively to questions from clients, managers, and the public.
- Competency in basic accounting concepts, including calculating discounts, commissions, interest, and percentages.
- Strong problem-solving skills with the ability to handle a variety of practical situations.
- Ability to follow instructions provided in written, oral, or schedule form.
- Proficiency in computer use, including Microsoft Office applications.

Preferred Qualifications and Industry:
- Experience in sales and industry-specific knowledge is preferred, particularly within the repair and maintenance sector.
- Candidates who actively engage in continuous learning through seminars and training will thrive in this role.

This is a full-time position structured as an independent contractor arrangement, offering an opportunity to contribute to a growing company while developing your skills in sales and customer service. If you are customer-focused, detail-oriented, and eager to work in a fast-paced environment, Fixtman welcomes your application.