The Customer Service Representative will support the department by taking inbounds calls and replying to customer queries on calls and emails.

Below is a list of the sequence of activities the customer service representative will be expected to undertake.

  • Take inbound calls.
  • Reply to customers' queries on call and emails.
  • Transfer calls to the concerned departments.
  • Communicate with the line manager.
  • Directly coordinate with the CEO and support line Manager
  • Assist the Line Manager with the tasks assigned.
  • Upload serial numbers provided by Line Manager
  • Assist is maintaining the logs and shipments.
  • Contribute to team effort by accomplishing related results as needed.
  • Initiate new ideas for handling workload.

Requirements

  • Fresh Graduate/ or two years of experience
  • Excellent fluent English
  • Excellent writing and communication skills.
  • Good understanding of using Microsoft Excel
  • Excellent grip on understanding customer management
  • Remote Job
  • Salary PKR 50000
  • Job timing 6pm – 12pm
  • 5 working days

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Dec 05, 2025
Posting Date:
Nov 04, 2025

Rendlen Solutions

Information Technology · 1-10 employees - Islamabad

We are providing IT solutions

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