Posted Oct 13, 2016 17 views
RepairDesk (Pvt.) Ltd. requires a dedicated Customer Success Executive for corresponding with users after sales, handling their queries, scheduling and providing demos of the software, assisting in hardware configuration and enriching customer experience.
Location: Lahore
Salary: PKR 30,000 to 50,000/- (Depends on Experience)
Experience: +1 Years
Job Roles:
· Providing live demos and presentation of the software to the customers through Skype, TeamViewer etc.
· Schedule demos, facilitate customer experience and give a detailed introduction of the product to the customers after sales
· Build an active engagement with new as well as existing customers through follow up for customer retention and increasing their interest
· Improve customer experience, assisting them in hardware and settings configuration, and redirecting them to valuable user manual documents.
· Identify and assist in setting up software and reporting issues faced by the customer
Requirements:
· Exceptional communication skills
· Applicants with prior experience in POS and ERP software will be given priority
· Great marketing and selling skills with a strong command of IT knowledge
· Applicant should have a Bachelors or Masters degree in business management, marketing or IT from a reputed educational institute
· An enthusiastic, team player with the drive to learn, excel and helping others
Job Details
RepairDesk (PVT) Limited
RepairDesk is a SaaS based integrated POS & ERP software designed specifically for cell phone repair industry so owners can focus primarily on growing their business and worry less about paper work. RepairDesk allows users to keep track of items for repair, set deadlines, assign employee certain tasks, save customer information, collect deposits, print repair tickets, and manage invoices and receipts. The idea is to maximize efficiency, from the time a customer walks in, to the time they return to pick up their device. RepairDesk also notifies employees when certain supplies are running low, and gives in-depth analytics that help businesses anticipate demand. Interested businesses can request a demo or sign up directly from our website. We currently offer 3 plans for businesses – starter, standard, and advanced, depending on the number of employees and the number of stores a business operates.
What is your Competitive Advantage?
Similar Job Titles
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ali Aziz
CEO
Shopistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
