Resident Engineer

We are seeking a skilled Network Security Engineer with strong technical expertise in Fortinet security products and a solid background in enterprise and service provider networking. The ideal candidate will have hands-on experience in designing, implementing, troubleshooting, and maintaining Fortinet security solutions within complex customer environments. This role involves delivering network security projects, providing technical support and escalation, and supporting enterprise and service provider clients effectively.

Key Responsibilities

Fortinet Security Solutions:
- Configure, deploy, and manage Fortinet FortiGate next-generation firewalls (NGFW).
- Implement advanced firewall policies, NAT, IPsec VPN, SSL VPN, security profiles, application control, web filtering, and intrusion prevention.
- Design and troubleshoot high-availability (HA) configurations and firewall clustering.
- Implement and manage Fortinet FortiManager and FortiAnalyzer for centralized management, logging, reporting, and security analysis.
- Work with Fortinet FortiMail, FortiWeb, FortiAuthenticator, FortiNAC, FortiPAM, and FortiSandbox as required by customer projects.
- Support Fortinet security solutions involving SD-WAN, segmentation, and Secure Access Service Edge (SASE), where applicable.

Networking Expertise:
- Demonstrate strong knowledge of TCP/IP, IPv4/IPv6, subnetting, VLANs, and inter-VLAN routing.
- Configure and troubleshoot routing protocols including OSPF, BGP, and IS-IS.
- Understand switching technologies such as STP, LACP, EtherChannel, and Layer 2/Layer 3 switching.
- Troubleshoot complex network connectivity issues involving routing, asymmetric traffic, NAT, and firewall policies.
- Understand MPLS, IPsec, GRE, and other WAN connectivity technologies.
- Work with Cisco, Juniper, Huawei, and other networking platforms in multi-vendor environments.

Professional Certifications and Development:
- Maintain relevant Fortinet certifications and stay updated with Fortinet products, technologies, and best practices.
- Participate in OEM training, technical workshops, and knowledge-sharing sessions.
- Support internal technical enablement and mentor junior engineers.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.
- 3 to 5 years of experience in networking and network security.
- Strong hands-on experience with Fortinet FortiGate firewalls and associated security products.
- Proven experience implementing and troubleshooting enterprise network security solutions.
- Solid understanding of routing, switching, TCP/IP, and network security principles.
- Experience working with enterprise customers, system integrators, telecommunications operators, or managed service providers.
- Ability to work independently, manage customer escalations, and deliver projects within agreed timelines.

Preferred Qualifications and Certifications

- Fortinet Certified Professional (FCP) in Secure Networking or an equivalent current Fortinet certification.
- Fortinet Certified Solution Specialist (FCSS) in Network Security or an equivalent advanced certification.
- Cisco CCNP Enterprise, Juniper JNCIP, or equivalent networking certification (optional).
- Fortinet NSE 4 to NSE 7 credentials, relevant to the candidate’s certification history.

Key Competencies

- Strong analytical and troubleshooting skills.
- Excellent understanding of networking and cybersecurity technologies.
- Ability to operate effectively in multi-vendor environments.
- Effective communication and customer-facing skills.
- Strong documentation and technical reporting capabilities.
- Ability to manage multiple projects and priorities simultaneously.
- Willingness to support critical customer environments and participate in escalation or on-call rotations as needed.