Retail And Distribution Partner

Techilab, a US-registered technology company headquartered in Westland, Michigan, with a development center in Lahore, Pakistan, specializes in accelerating digital transformation for startups and enterprises. The company focuses on delivering AI-driven, software development, and data-centric solutions that enhance growth and operational efficiency. Techilab’s agile remote teams integrate seamlessly with client operations, providing the expertise of in-house teams while maintaining cost-effectiveness. Their core competencies include artificial intelligence and machine learning, web and mobile application development, data science, automation, and dedicated remote teams.

The Retail and Distribution Partner role is an on-site position based in Pakistan. This role involves managing retail sales channels and fostering strong relationships with local distributors and resellers. The partner will ensure effective in-store representation of Techilab’s products and services by promoting offerings, training retail staff on product features, monitoring stock levels, and coordinating with internal teams regarding pricing, promotions, and marketing materials. Additionally, the partner will collect customer and market feedback, address service concerns, and drive customer satisfaction through professional communication and support. Collaboration with sales and operations teams is essential to achieve revenue and distribution targets.

Key Responsibilities:
- Manage and develop retail sales channels, including distributors and resellers, to maximize product reach and sales performance.
- Promote Techilab’s product offerings and ensure retail staff are well-trained on product features and benefits.
- Monitor inventory and stock levels to maintain product availability and coordinate replenishment.
- Collaborate with internal teams on pricing strategies, promotional campaigns, and marketing collateral.
- Gather and report customer and market feedback to inform product improvements and service enhancements.
- Address customer service issues promptly to maintain high levels of satisfaction and brand reputation.
- Work closely with sales and operations teams to meet or exceed revenue and distribution goals.
- Travel within the assigned territory as needed to support retail and distribution activities.

Required Qualifications:
- Proven experience in retail sales with a focus on managing or supporting retail and distribution channels.
- Strong product knowledge and the ability to communicate technical features clearly and effectively to customers.
- Commitment to customer satisfaction and delivering excellent customer service at all touchpoints.
- Excellent verbal and written communication skills for effective interaction with customers, partners, and internal teams.
- Experience in technology or electronics retail, distribution, or channel management is highly desirable.
- Ability to work on-site and travel within the designated territory.
- Strong organizational and time-management skills, with a demonstrated ability to meet sales or distribution targets.
- Diploma or bachelor’s degree in business, marketing, or a related field is advantageous but not mandatory.

Techilab offers the opportunity to work within a dynamic, growth-oriented environment where innovation and collaboration are valued. This role is ideal for candidates who are proactive, customer-focused, and eager to contribute to the expansion of a technology-driven company’s retail presence.